Danish Speaking Customer Care Agent

<p>Patrique Mercier Recruitment FR is looking for a Danish Speaking Customer Care Agent to join our dedicated team. If you are passionate about helping people and are fluent in Danish, this position offers a great opportunity to provide exceptional service to our Danish-speaking clients.</p><br><h3>Responsibilities</h3><ul> <li>Deliver excellent customer support to Danish-speaking clients via phone, email, and chat.</li> <li>Handle customer inquiries, address concerns, and provide effective solutions.</li> <li>Ensure a high level of customer satisfaction by resolving issues promptly.</li> <li>Document customer interactions accurately within our CRM system.</li> <li>Maintain thorough knowledge of our products and services to assist customers effectively.</li> <li>Collaborate with colleagues to improve customer service processes and overall experience.</li> <li>Participate in training sessions to enhance customer service skills and product knowledge.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Experience in customer service or a related field is an advantage.</li> <li>Strong communication and interpersonal skills.</li> <li>Proven ability to resolve customer issues and ensure satisfaction.</li> <li>Familiarity with customer service software and Microsoft Office Suite.</li> <li>Meticulous attention to detail and strong organizational skills.</li> <li>A commitment to providing outstanding customer service.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>