<div><div style="background-repeat: no-repeat;outline: none;margin: 10.0px 0.0px;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: normal;color: rgb(38,50,56);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: none;font-size: 12.0pt;font-family: georgia , palatino;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;">Company Overview:</b></span>    </div><div style="background-repeat: no-repeat;outline: none;margin: 10.0px 0.0px;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: normal;color: rgb(38,50,56);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="background-repeat: no-repeat;outline: none;font-size: 12.0pt;font-family: georgia , palatino;"><span style="background: white;outline: none;color: black;">For over 30 years, The IMA Group has been dedicated to enhancing the livelihood and productivity of individuals and organizations navigating challenging periods of health, work and disability while actively contributing to the development of new medical treatments and clinical advancements. </span>At IMA, we are not just a company; we are a community committed to making a difference.</span>    </div>    </div><div>    </div><div><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b>Job Summary:</b></span>    </div><div>   </div><div><span style="font-family: georgia , palatino;font-size: 12.0pt;">The IMA Group is actively recruiting for training classes and seeking a highly organized and detail-oriented individual to join our team as a Tier 1 Scheduler.</span><span style="font-family: georgia , palatino;font-size: 12.0pt;"> As a Scheduler, you will play a crucial role in efficiently scheduling medical and psychological examination appointments, maintaining accuracy and timeliness, while managing both outbound and inbound calls.</span> <strong>You must be fluent in Spanish.</strong> </div><div> </div><div><em><strong><span style="font-family: georgia , palatino;font-size: 12.0pt;">This remote position requires the candidate to reside in NY or PA. </span></strong></em></div><div>    </div><div><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b>Responsibilities:</b></span>    </div><ul><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;">Coordinate and schedule appointments for clients, ensuring accuracy and adherence to established protocols.</span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;">Interface with clients, healthcare professionals, and internal staff to facilitate seamless scheduling and address inquiries.</span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;">Accurately enter and maintain scheduling information in the company's database, ensuring up-to-date and organized records.</span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;">Proactively identify and resolve scheduling conflicts, working collaboratively with team members to find efficient solutions.</span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;">Maintain detailed and organized records of scheduled appointments and related communication.</span></li></ul><div>    </div><div><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b>Qualifications:</b></span>    </div><ul><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;">High school diploma or equivalent.</span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;">One year clerical and telephone experience.</span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;">Proficiency with computer hardware and software.</span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;">Bilingual in English and Spanish is preferred.</span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;">Previous experience in scheduling or customer service roles is preferred.</span></li></ul><div>    </div><div><div style="background-repeat: no-repeat;outline: none;margin: 10.0px 0.0px;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: normal;color: rgb(38,50,56);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;">Benefits:</span></b><span style="background-repeat: no-repeat;outline: none;"></span></span>    </div><ul><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;">Complete Health Coverage:</span></b><span style="background-repeat: no-repeat;outline: none;"> Comprehensive Health, Dental, and Vision Insurance packages to ensure your well-being.</span><span style="background-repeat: no-repeat;outline: none;"></span></span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;">Balanced Lifestyle:</span></b><span style="background-repeat: no-repeat;outline: none;"> Generous paid time off, holidays, and a floating holiday to maintain a healthy work-life balance.</span><span style="background-repeat: no-repeat;outline: none;"></span></span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;">Retirement:</span></b><span style="background-repeat: no-repeat;outline: none;"> A 401k plan with employer matching for a secure financial future.</span><span style="background-repeat: no-repeat;outline: none;"></span></span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;">Comprehensive Benefit Offerings:</span></b><span style="background-repeat: no-repeat;outline: none;"> Benefits include LTD, STD, Flexible Spending Account, Voluntary Life, Voluntary ADD, and Company-paid Life Insurance and ADD coverage.</span><span style="background-repeat: no-repeat;outline: none;"></span></span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;">Inclusivity and Engagement:</span></b><span style="background-repeat: no-repeat;outline: none;"> Actively participate in our DEI Committee Initiative, shaping an inclusive workplace culture.</span><span style="background-repeat: no-repeat;outline: none;"></span></span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;">Tuition Assistance and Student Loan Repayment Assistance:</span></b><span style="background-repeat: no-repeat;outline: none;"> Benefit from IMA’s tax free tuition reimbursement and tax-free student loan repayment assistance program to fuel your ongoing educational journey and to help you pay for the degree you already have!</span><span style="background-repeat: no-repeat;outline: none;"></span></span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;">Family Support:</span></b><span style="background-repeat: no-repeat;outline: none;"> Paid maternity leave and paid parental leave reflecting our commitment to supporting family needs.</span><span style="background-repeat: no-repeat;outline: none;"></span></span></li><li style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><span style="background-repeat: no-repeat;outline: none;">No on Call Responsibilities:</span></b><span style="background-repeat: no-repeat;outline: none;"> When you are home, you can leave work behind.</span><span style="background-repeat: no-repeat;outline: none;"></span></span></li></ul><div style="background-repeat: no-repeat;outline: none;margin: 10.0px 0.0px;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: normal;color: rgb(38,50,56);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><i style="background-repeat: no-repeat;outline: none;font-style: italic;"><span style="background-repeat: no-repeat;outline: none;display: inline-block;text-indent: inherit;"></span></i></b></span>    </div><div style="background-repeat: no-repeat;outline: none;margin: 10.0px 0.0px;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: normal;color: rgb(38,50,56);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><b style="background-repeat: no-repeat;outline: none;font-weight: bold;"><i style="background-repeat: no-repeat;outline: none;font-style: italic;"><span style="background-repeat: no-repeat;outline: none;display: inline-block;text-indent: inherit;">The IMA Group is an Affirmative Action/Equal Opportunity Employer</span></i></b><span style="background-repeat: no-repeat;outline: none;"></span></span>    </div><div style="background-repeat: no-repeat;outline: none;margin: 10.0px 0.0px;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: normal;color: rgb(38,50,56);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><span style="font-family: georgia , palatino;font-size: 12.0pt;"><span style="background-repeat: no-repeat;outline: none;"><br style="background-repeat: no-repeat;outline: none;"></span><span style="background-repeat: no-repeat;outline: none;">Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.</span></span><span style="background-repeat: no-repeat;outline: none;font-size: 12.0pt;font-family: 'Times New Roman' , serif;"></span>    </div><div style="background-repeat: no-repeat;outline: none;margin: 10.0px 0.0px;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: normal;color: rgb(38,50,56);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">#LI-NS1 #LI-REMOTE</div></div>

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