Account Manager

Posted 2025-08-23
Remote, USA Full Time Immediate Start
<h3><span style="font-size:13.5pt;"><span style="font-family:Calibri, sans-serif;"><span style="font-weight:bold;"><strong><span style="font-family:Calibri, sans-serif;">Account Manager</span></strong></span></span></span></h3><h3><span style="font-size:13.5pt;"><span style="font-family:Calibri, sans-serif;"><span style="font-weight:bold;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:normal;">This is a fulltime opportunity </span></span></span></span></span>&nbsp;</span></span></span></h3><h3><span style="font-size:13.5pt;"><span style="font-family:Calibri, sans-serif;"><span style="font-weight:bold;"><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:normal;">Remote (must reside in FL, preferably central FL)</span></span></span></span></span></span></span></h3><span style="font-size:12pt;"><span style="vertical-align:baseline;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;">THE COMPANY&nbsp;</span></span></b>&nbsp;</span></span></span><br><span style="font-size:12pt;"><span style="vertical-align:baseline;"><span style="font-family:'Times New Roman', serif;"><span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;">At Cardiovascular Associates of America (CVAUSA), we believe that the total cost of cardiovascular care is too high and the optimal way to identify and remove the avoidable costs in cardiovascular care delivery is by equipping and empowering cardiovascular physicians with new care models and new financial incentives via risk-based contracts.</span></span>&nbsp;</span></span></span><br><br><span style="font-size:12pt;"><span style="vertical-align:baseline;"><span style="font-family:'Times New Roman', serif;"><span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;">Novocardia, the value-based care division of CVAUSA, is responsible for supporting our partner practices to transform care models in ways which improve care quality and help achieve the triple aim and implement risk-based contracting.&nbsp;&nbsp; We are deeply passionate about improving care quality, and about providing more Americans with access to great, evidence-based chronic disease care. We are also committed to building more sustainable and durable payment models for this care – models which reward clinicians for delivering the right care, in the right place at the right time.&nbsp;&nbsp;</span></span>&nbsp;</span></span></span><br><br><span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;"><strong><span style="font-family:Calibri, sans-serif;">Opportunity </span></strong><br><span style="background:#FFFFFF;"><span style="color:#000000;">CVAUSA is seeking an Account Manager to join our Novocardia Division. </span></span>This role focuses on managing partnerships in arrangements that include total cost of care, sub-capitation cardiology models, and bundled payment agreements. This is an externally facing role focused on fostering strong relationships with partners, facilitating strategic alignment, and ensuring operational success.</span></span><br><span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;">Reporting directly to the Division President, the Account Manager will oversee external engagements, lead Joint Operating Committees, and ensure all contractual obligations and performance metrics are met, delivering exceptional value for both our organization and our partners.</span></span><br><span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;"><strong><span style="font-family:Calibri, sans-serif;">Job Location: </span></strong><strong><span style="font-family:Calibri, sans-serif;"><span style="font-weight:normal;">Remote, residing in FL or East Coast, travel 25%</span></span></strong></span></span><br><span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;"><strong><span style="font-family:Calibri, sans-serif;">Job Responsibilities</span></strong></span></span><ul><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;"><strong><span style="font-size:12pt;"><span style="font-family:Calibri, sans-serif;">Relationship Management:</span></span></strong></span></span></span><ul style="list-style-type:circle;"><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Serve as the primary point of contact for external partners in value-based care arrangements.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Design and manage escalation and collaboration processes between Operators and external partners.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Build and maintain strong, collaborative relationships with key stakeholders, including health system leaders, payers, and provider groups.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Understand strategic partner needs and priorities, identifying opportunities for innovation and collaboration.</span></span></span></li></ul></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;"><strong><span style="font-size:12pt;"><span style="font-family:Calibri, sans-serif;">Operational Oversight:</span></span></strong></span></span></span><ul style="list-style-type:circle;"><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Collaborate with Clinical Operations Manager and Director of Clinical Services on program operations and ongoing client relationships.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Coordinate and facilitate Joint Operating Committee (JOC) meetings to ensure alignment on goals, performance, and issue resolution. Own and execute creation and review of JOC meeting materials in collaboration with Medical Economics, Data &amp; Analytics, Operations, and Leadership teams.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Monitor contract performance, identifying risks and opportunities for improvement in collaboration with internal teams. Collaborate with Data &amp; Analytics around contract reporting; collaborate with Operations around metric outlier management.</span></span></span></li></ul></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;"><strong><span style="font-size:12pt;"><span style="font-family:Calibri, sans-serif;">Strategic Alignment:</span></span></strong></span></span></span><ul style="list-style-type:circle;"><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Understand the financial, clinical, and operational drivers of risk-bearing cardiology agreements.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Work closely with internal analytics, medical economics, clinical operations, and finance teams to track outcomes, support decision-making, and drive partner satisfaction.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Proactively identify and pursue opportunities to optimize performance under existing agreements.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Understand strategic partner needs, priorities, and objectives that may be relevant to future contract renewal.</span></span></span></li></ul></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;"><strong><span style="font-size:12pt;"><span style="font-family:Calibri, sans-serif;">Reporting and Communication:</span></span></strong></span></span></span><ul style="list-style-type:circle;"><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Prepare and present performance updates, recommendations, and action plans to both internal leadership and external partners.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Ensure timely and transparent communication of risks, challenges, and achievements.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Strong verbal and written presentation skills. Able to engage and connect with a broad spectrum of stakeholders across the healthcare landscape.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Ability to communicate at both a strategic level and a more granular tactical level.</span></span></span></li></ul></li></ul><span style="font-size:11pt;"><span style="font-family:Calibri, sans-serif;"><strong><span style="font-family:Calibri, sans-serif;">Qualifications</span></strong></span></span><ul><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Bachelor’s degree in business administration, healthcare management, or a related field</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">3+ years of experience in healthcare account management, provider relations, or a related field, with experience in value-based care.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Experience in value-based care with Medicare Advantage plans required.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Proven ability to manage complex partnerships and drive outcomes in risk-bearing arrangements.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Excellent interpersonal, negotiation, and communication skills, with a demonstrated ability to influence and build consensus among diverse stakeholders.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously.</span></span></span></li><li><span style="font-size:11pt;"><span><span style="font-family:Calibri, sans-serif;">Familiarity with specialty value-based care clinical operations and financial modeling &nbsp;</span></span></span></li></ul><br><br><span style="font-size:12pt;"><span style="vertical-align:baseline;"><span style="font-family:'Times New Roman', serif;"><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><span style="color:#222222;">Novocardia provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to </span></span></span><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;">religion, race, creed, color, sex, sexual orientation, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law. </span></span>&nbsp;</span></span></span><br><br><span style="font-size:13.5pt;"><span style="font-family:Calibri, sans-serif;"><span style="font-weight:bold;"><span style="font-size:11pt;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:normal;">Remote (must reside in FL, preferably central FL)</span></span></span></span></span></span></span>
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