(Teleworking) American Express Customer Service Remote Job in Tampa, FL
Posted 2025-08-21
Remote, USA
Full Time
Immediate Start
We are seeking motivated and customer-focused individuals in Tampa, FL to join American Express as Remote Customer Service Representatives. In this teleworking role, you will handle a range of customer service inquiries from the comfort of your home while upholding the company’s standard for excellence in support and care.
Key Responsibilities:
- Respond to customer inquiries through multiple channels (calls, chat, or email)
- Resolve billing questions, manage transactions, and address card member needs
- Provide personalized and proactive solutions to ensure customer satisfaction
- Log all interactions accurately in internal systems
- Represent the American Express brand with professionalism and empathy
Compensation & Benefits:
- Competitive hourly pay with performance-based incentives
- Fully remote position with flexible scheduling
- Comprehensive training to prepare you for success
- Benefits include medical, dental, vision, 401(k), and paid time off
Why Work With American Express?
- Join a global company that values trust, service, and innovation
- Enjoy the flexibility of working from home in Tampa
- Be part of a team that recognizes your efforts and supports your goals
- Build a career path within a company that encourages internal mobility
Location Requirements:
Applicants must reside in Tampa, FL or nearby areas. A quiet home office environment and reliable internet connection are essential for this role.
Required Qualifications:
- High school diploma or GED
- Previous customer service experience is a plus
- Excellent verbal and written communication skills
- Ability to manage multiple tasks in a fast-paced environment
- Self-motivated with strong organizational skills
Ready to bring your passion for service to a company that values you? Apply now and start a meaningful remote career with American Express.
Key Responsibilities:
- Respond to customer inquiries through multiple channels (calls, chat, or email)
- Resolve billing questions, manage transactions, and address card member needs
- Provide personalized and proactive solutions to ensure customer satisfaction
- Log all interactions accurately in internal systems
- Represent the American Express brand with professionalism and empathy
Compensation & Benefits:
- Competitive hourly pay with performance-based incentives
- Fully remote position with flexible scheduling
- Comprehensive training to prepare you for success
- Benefits include medical, dental, vision, 401(k), and paid time off
Why Work With American Express?
- Join a global company that values trust, service, and innovation
- Enjoy the flexibility of working from home in Tampa
- Be part of a team that recognizes your efforts and supports your goals
- Build a career path within a company that encourages internal mobility
Location Requirements:
Applicants must reside in Tampa, FL or nearby areas. A quiet home office environment and reliable internet connection are essential for this role.
Required Qualifications:
- High school diploma or GED
- Previous customer service experience is a plus
- Excellent verbal and written communication skills
- Ability to manage multiple tasks in a fast-paced environment
- Self-motivated with strong organizational skills
Ready to bring your passion for service to a company that values you? Apply now and start a meaningful remote career with American Express.