Behavioral Health Care Advocate - UM - Remote in CA

Posted 2025-08-23
Remote, USA Full Time Immediate Start
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-family: 'Open Sans', 'Segoe UI', Frutiger, 'Frutiger Linotype', 'Dejavu Sans', 'Helvetica Neue', Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">The Optum family of businesses, is seeking a Behavioral Health Care Advocate to join our team in California. As a member of the Optum Behavioral Care team, you’ll be an integral part of our vision to make healthcare better for everyone.</span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">&nbsp;</span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">If you are located in California, you will have the flexibility to work remotely* as you take on some tough challenges.</span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong style="font-weight: bold;">&nbsp;</strong></span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong style="font-weight: bold;">Primary Responsibilities:</strong></span></span></p>
<ul style="margin: 12px 0px; padding: 0px 0px 0px 20px; color: rgb(0, 0, 0); font-family: 'Open Sans', 'Segoe UI', Frutiger, 'Frutiger Linotype', 'Dejavu Sans', 'Helvetica Neue', Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Oversee initial inpatient admission requests for psychiatric and chemical dependency patients&nbsp;</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Make patient assessments and determine appropriate levels of care</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Administer benefits, review treatment plans, and coordinate transitions between various areas of care</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Obtain information from providers on outpatient requests for treatment</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Provide utilization management concurrent reviews of patients admitted to IP, RTC, PHP and IOP until discharge</span></span></li>
</ul>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">&nbsp;</span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</span></span></p><br><br><p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-family: 'Open Sans', 'Segoe UI', Frutiger, 'Frutiger Linotype', 'Dejavu Sans', 'Helvetica Neue', Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong style="font-weight: bold;">Required Qualifications:</strong></span></span></p>
<ul style="margin: 12px 0px; padding: 0px 0px 0px 20px; color: rgb(0, 0, 0); font-family: 'Open Sans', 'Segoe UI', Frutiger, 'Frutiger Linotype', 'Dejavu Sans', 'Helvetica Neue', Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling; OR Licensed Ph.D</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Active, unrestricted independent clinical license in the State of CA: LP, LCSW, LMFT, LPC along with CA residency&nbsp;</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Current, unrestricted license to practice</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">2+ years of experience in behavioral health</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Dedicated office space and access to high-speed internet service in your home</span></span></li>
</ul>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong style="font-weight: bold;">&nbsp;</strong></span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong style="font-weight: bold;">Preferred Qualifications:</strong></span></span></p>
<ul style="margin: 12px 0px; padding: 0px 0px 0px 20px; color: rgb(0, 0, 0); font-family: 'Open Sans', 'Segoe UI', Frutiger, 'Frutiger Linotype', 'Dejavu Sans', 'Helvetica Neue', Arial, sans-serif; font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Inpatient experience</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Dual diagnosis experience with mental health and substance abuse</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Experience in a queue-based environment</span></span></li>
<li style="line-height: 1.25; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Proficiency with Microsoft Office Suite programs (Word, Outlook, Internet)</span></span></li>
</ul>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong style="font-weight: bold;">&nbsp;</strong></span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong style="font-weight: bold;">Explore opportunities at Optum Behavioral Care.</strong><span>&nbsp;</span>We’re revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while<span>&nbsp;</span><strong style="font-weight: bold;">Caring. Connecting. Growing together.</strong></span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">&nbsp;</span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.</span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">&nbsp;</span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. &nbsp;</em></span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>&nbsp;</em></span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>&nbsp;</em></span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.&nbsp;</em></span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>&nbsp;</em></span></span></p>
<p style="margin: 0px 0px 12px; color: rgb(0, 0, 0); font-size: 13.02px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</em></span></span></p>
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