Customer Service Representative-Bilingual Spanish (2nd Shift)

About the position

Responsibilities

• Service customer inquiries and provide solutions to their unique needs.
• Offer available products to customers based on their requirements.
• Build and maintain trust with customers through effective communication and problem-solving.
• Participate in training sessions to enhance your knowledge of insurance products and services.
• Collaborate with team members to improve customer service processes and outcomes.

Requirements

• Two years post-secondary education or higher.
• In lieu of the above, a minimum of two years relevant work experience.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care.
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability.
• Parental & family leave; military leave & pay.
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance