Customer Service Representative - Seasonal Part Time

About the position

Responsibilities

• Address customer questions and concerns regarding product and delivery information.
• Provide product information and review alternative solutions if an item is out of stock.
• Place orders for customers and check inventory.
• Process returns, issue replacements, and credits for damaged or defective merchandise.
• Successfully negotiate and appease customers using established guidelines.
• Perform other duties as assigned.

Requirements

• High School diploma or GED.
• 1 - 2 years previous customer service experience.
• Experience in a performance-based or metric-driven environment.
• Strong ability to communicate both verbally and in writing with capable data entry skills.

Benefits

• 40% Discount on most merchandise!
• Paid Training from the comfort of your home
• Internal conversion and promotional opportunities.