MegaFood, a Certified B Corporation and 1% for the Planet Partner, leverages 50+ years of scientific know-how to expertly craft the most efficacious, planet-first supplements powered by plants. Driven by its belief that plants grown from healthy soil is a solution for making the people and the planet healthier, MegaFood works with trusted farm partners who share its commitment to organic and regenerative agriculture. MegaFood products are tested for 150+ pesticides and carry third-party certifications such as Non-GMO Project Verified and Certified Glyphosate Residue Free. MegaFood is also Certified Plastic Neutral through its partnership with RePurpose Global and has enabled recovery of over 500,000 pounds of nature-bound plastic since it became certified in 2023. Learn more at megafood.com or follow @megafood on Instagram, @megafoodfans on Facebook and @MegaFood on LinkedIn.This role is not available for sponsorship including I-983 participation.PURPOSEThe Customer Strategy Team has the purpose to be the strategic arm of the sales team. We are nimble, action-oriented, always looking for opportunities to expand the business strategically. Our team members will be the owners of strategy, spotting opportunities to innovate and scale, be focused on what matters, move boldly at pace, actively listen and learn, and speak directly. The Customer Strategy Manager – Natural & FDMC will be responsible for developing trade strategy specifically for the natural channel and FDMC Accounts, acting as the liaison between sales and marketing, translating insights into a clear executional framework. This leader will be a significant contributor to cross-functional workstreams that combine a growth driven organization with a customer first mindset. ESSENTIAL FUNCTION AND RESPONSIBILITIES<ul><li>Facilitate and support business planning coordinating cross-functional strategies, aligning timelines, and integrating insights from sales, marketing, finance, and supply chain to support impactful annual and long-range plans.</li><li>Drive revenue growth through insight-led strategy by leveraging analytics to shape pricing, trade, and assortment decisions, while championing initiatives that enhance topline growth and bottom-line efficiency.</li><li>Translate data into action by evaluating category and market trends, generating customer and brand insights, and shaping 4P recommendations specifically for the natural channel</li><li>Strengthen cross-functional collaboration by facilitating open communication and regular planning sessions between customer-facing teams and internal partners, ensuring alignment on forecasts, budgets, promotions, and new item launches.</li><li>Serve as a strategic partner to customer teams by equipping them with compelling reviews, business cases, and category insights that unlock opportunities and strengthen retail execution.</li><li>Build a culture of collaboration and adaptability by connecting the team’s work to broader goals, managing change with transparency, and creating space for curiosity, ownership, and innovative thinking.</li></ul>KNOWLEDGE, SKILLS AND ABILITIES<ul><li>Deep understanding of the Natural retail channels, with bonus points for experience in the supplement or wellness space.</li><li>Strong strategic thinking and analytical skills, with the ability to translate data into compelling stories and business-driving insights.</li><li>Demonstrated expertise in customer planning, revenue growth management, and the 4Ps (Product, Price, Placement, Promotion).</li><li>Proficient in syndicated data tools (SPINS, Nielsen, IRI) and comfortable navigating category trends and performance metrics.</li><li>Skilled communicator and cross-functional influencer, able to align stakeholders across Sales, Marketing, Finance, and Supply Chain.</li><li>Highly organized with strong project management skills and the ability to balance strategic planning with hands-on execution.</li><li>Adaptable, proactive, and energized by a purpose-driven, fast-paced environment where collaboration and curiosity are key.</li></ul>EDUCATION AND EXPERIENCE <ul><li>Bachelor’s degree in business, Marketing, Economics, or a related field required.</li><li>4-7 years of experience in customer strategy, trade marketing, category management, or related CPG roles, with proven success in the natural channel; experience in supplements or wellness categories strongly preferred.</li><li>Proficient in using syndicated data platforms (e.g., SPINS, Nielsen, IRI) to develop actionable insights and inform strategic planning.</li><li>Experienced in cross-functional collaboration across Sales, Marketing, Finance, and Supply Chain in a dynamic, fast-paced environment.</li></ul>We look to hire team members who will make an impact.  Below are the fundamental leadership qualities we look for:People Development:  Takes opportunities to develop individual competencies to ensure skills are aligned with evolving roles in the organization.  I am open, curious and willing to learn new skills.  Owns individual development.Business Planning:  Keeps self informed of key business operations that impact the team and role; asks questions to ensure sufficient context and knowledge.  Is open, curious and willing to learn new skills.  Effectively manages time and priorities.Results Orientation: Delivers on commitments with a dedication to quality and process.  Supports team objectives outside the routine responsibilities.Problem Solving: Takes initiative to proactively identify problems; provides suggestions for improvements within the scope of the role.Collaboration: Effectively listens and communicates with team members, leadership and internal customers.  Open to feedback.Compensation and Benefits We are committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home.SALARY RANGE<div><h2></h2></div><div><h2>National Target Base Pay Range: $96,000 - $162,000. The salary range for this position is based on national standards. For candidates in California and New York metro the Target Base Pay Range is $106,000 - $180,000, to reflect the cost of living and market conditions in those areas.</h2></div><div><h2></h2></div><div><h2>Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws.</h2></div><div><h2></h2></div><div><h2>Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits.</h2></div>MegaFood is committed to cultivating and preserving a culture of diversity, inclusion and belonging. The collective sum of our individual differences, knowledge, life experiences, and unique talents, represents a significant part of our culture and is the foundation for our accomplishments and impact.MegaFood is an equal opportunity employer. We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law. MegaFood recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities.MegaFood also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email <a href="mailto:recruiting@pharmavite.com" target="_blank" rel="noopener noreferrer">recruiter@pharmavite.com</a>.CALIFORNIA FAIR CHANCE ACT: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent MegaFood in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on MegaFood.com’s Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: <a href="mailto:recruiter@pharmavite.com0" target="_blank" rel="noopener noreferrer">recruiter@pharmavite.com</a>.

Customer Strategy Manager - Natural/FDM

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