Danish Customer Advisor for NIKON - Lisbon, Portugal

<p>Become a part of Mercier Consultancy Europe as a Danish Customer Advisor for NIKON in our lively Lisbon location! In this role, you will play a key part in providing top-tier support to Danish-speaking customers, addressing their questions and assisting with NIKON's diverse product lines. Your contributions will ensure a high level of customer satisfaction through effective communication and problem-solving. If you possess a keen interest in photography and outstanding interpersonal skills, we invite you to join our team!</p><p></p><h3>Key Responsibilities</h3><ul> <li>Offer exceptional customer service to Danish-speaking clients through various channels such as phone, email, and chat.</li> <li>Assist customers with inquiries regarding NIKON products and help resolve any related issues.</li> <li>Document and track customer interactions accurately for continuous improvement.</li> <li>Collaborate effectively with team members to enhance service delivery.</li> <li>Stay informed about NIKON's products, promotions, and features to provide accurate support.</li> <li>Collect and analyze customer feedback to identify opportunities for service enhancement.</li> <li>Participate in training sessions and contribute to team development efforts.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken, is required.</li> <li>Experience in customer service or a related support role is beneficial.</li> <li>Strong communication and interpersonal skills with a focus on customer engagement.</li> <li>Problem-solving capabilities and a proactive approach to customer inquiries.</li> <li>Interest in photography and familiarity with NIKON products is advantageous.</li> <li>Proficiency in customer service software and tools.</li> <li>Ability to thrive in a fast-paced, dynamic work environment.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>And Much More...</li> </ol>