Technical Writer, Internal Engineering

Posted 2025-08-15
Remote, USA Full Time Immediate Start
About the position

The Technical Writer for Internal Engineering at Stripe plays a crucial role in enhancing the productivity of engineers by creating and improving technical documentation. This position involves collaborating with engineers to ensure that documentation is clear, effective, and meets the diverse needs of Stripe's engineering team. The writer will also provide guidance on documentation practices and help shape the tools that facilitate knowledge sharing within the organization.

Responsibilities
• Improve and create documentation for Stripe internal tools, shaping everything from the information architecture to the line-level clarity
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• Function autonomously in a dynamic work environment, grappling with ambiguous problems
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• Ensure documentation meets the needs of the full range of Stripe engineer personas
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• Provide guidance and develop self-serve resources to enable engineers to become stronger and more confident writers
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• Consolidate documentation from multiple content sources into a cohesive, discoverable user experience
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• Offer input on the product direction and channel user-feedback to the engineering team responsible for Stripe internal documentation platform
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• Push Stripe and the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content.

Requirements
• 3+ years of Technical Writing experience
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• 6+ years of total technical experience (including Technical Writing)
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• Adept at communicating technical concepts clearly and precisely
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• A strong, demonstrated ability to deliver impact and concrete deliverables in a high-ambiguity environment
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• Experienced with information architecture for large sets of documentation
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• A user-first approach to understanding what's needed and the ability to deliver concrete, iterative deliverables
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• Skilled at pattern-matching with how engineers think and being curious about technical areas you haven't encountered before
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• Able to quickly iterate and improve
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• Proficient with HTML, Markdown, Git, and command-line tools
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• Comfortable with GitHub/Git and the general pull request process
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• A perpetual learner and teacher

Nice-to-haves
• A development background in Ruby, Go, Python, PHP, Node, Java, or .NET
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• Proficient with command line interpreters (e.g., bash, zsh)
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• Familiarity with Visual Studio Code

Benefits
• Equity
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• Company bonus or sales commissions/bonuses
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• 401(k) plan
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• Medical, dental, and vision benefits
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• Wellness stipends Apply tot his job
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