Danish Speaking Corporate Customer Advisor

<p>Patrique Mercier Recruitment FR is pleased to present a remarkable opportunity for a Danish Speaking Corporate Customer Advisor. This role is ideal for individuals who are passionate about delivering top-quality customer service and are looking to thrive in a corporate environment that values client satisfaction and professional support.</p><br><h3>Responsibilities</h3><ul> <li>Provide high-quality assistance to Danish-speaking corporate clients through various communication channels, including phone, email, and live chat.</li> <li>Respond to customer inquiries related to corporate accounts, product details, and service issues with efficiency and accuracy.</li> <li>Foster and maintain strong relationships with clients by understanding their needs and delivering exceptional service.</li> <li>Educate corporate customers about the company's products and services to enhance their experience with the brand.</li> <li>Keep detailed records of customer interactions and manage inquiries using the CRM system for tracking and reporting purposes.</li> <li>Work collaboratively with sales and technical support teams to address and resolve customer issues effectively.</li> <li>Gather and analyze customer feedback to continuously improve service offerings.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Experience in customer service, especially in a corporate or B2B setting.</li> <li>Strong understanding of corporate customer needs with a professional approach to service.</li> <li>Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction.</li> <li>Proficiency in customer service software and the Microsoft Office Suite.</li> <li>Ability to analyze problems and provide effective solutions in a fast-paced environment.</li> <li>Willingness to work flexible hours, including evenings and weekends if necessary.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>