Associate Vice President, Ambulatory Coding Services - Remote

Posted 2025-08-23
Remote, USA Full Time Immediate Start
<p><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start <strong>Caring. Connecting. Growing together. &nbsp; </strong></span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">In this key leadership role, you will oversee the development and execution of service delivery commitments to continuously drive productivity, quality, and profitable growth by effectively leading the Coding services division supporting all applicable customers.</span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Under the guidance of the AVP, Middle Revenue Cycle Services Acute and Ambulatory, the AVP, Ambulatory Coding Services is responsible for providing strategic, financial, and operational leadership within the OptumInsight Coding division. This includes oversight of the day to day operations for assigned Coding teams supporting Ambulatory which includes but not limited to: Ambulatory Procedures, Ambulatory Surgery, Ambulatory Clinics, Pathology and/or Radiology coding for our multitude of clients in accordance with accepted industry standards and practices and within established medical center(s) guidelines.</span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.</span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Primary Responsibilities:</strong></span></span></p>
<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">The Associate Vice President, Ambulatory Coding Services performs various functions in providing effective leadership and direction to the staff of the coding department including the following:</span></span></p>
<ul>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Accountable for all aspects of client focused Ambulatory coding services delivery, including but not limited to driving delivery and execution against KPI’s and Service Level Agreement targets</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Provide oversight and ongoing coaching, development and leadership to the coding team and ensure resource planning effective, execution and outcomes</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Fosters effective communication and builds relationships with Optum Client Executives and our Client/Partner’s management teams</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Serves as an industry expert while leading and sustaining best practices as well as driving the Optum Operating Model for Ambulatory coding services performance</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Entails the management of all functions of the medical coding department, including creating the coding process, monitoring budget, taking part in the development of programs, and performing leadership duties</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Take responsibility for how the coding department operates each day and ensure that work assignments are completed on schedule by providing effective monitoring of both quantity and quality of workflow</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Manage client interaction and customer engagement where needed, as well as coordinating with clients and internal teams</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Drive organizational efficiencies and alignment while developing scalable and sustainable infrastructure and technology solutions</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Work across a matrixed organization in a collaborative fashion to drive the mindset and cultural shift required to create a more streamlined process and improve customer experience</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Work collaboratively with the various departments to ensure coding deliverables are achieved in a timely manner</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Sets team direction, resolves problems, and provides guidance to members of their own team</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Adapts departmental plans and priorities to address business and operational challenges</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Influences or provides input to forecasting and planning activities</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Adhere to the ethical standards of coding as established by AAPC and/or AHIMA</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Adhere to and maintain required levels of performance in both coding quality and productivity as established by OptumInsight</span></span></li>
<li><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Other duties at the discretion of the AVP</span></span></li>
</ul>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</span></span></p><br><br><p><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Required Qualifications:</strong></span></span></p>
<ul>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Professional coder certification with credentialing from AHIMA and/or AAPC (CCS, RHIA, RHIT) to be maintained annually</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">10+ years of operational coding leadership experience in a large multi-specialty ambulatory setting either hospital based, or provider based or equivalent health related organization</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Experience leading a large team of coders across distributed geographic regions</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Ability and willingness to travel up to 50%25 as needed for offsite clients and /or internal meetings, conferences, and training sessions</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Driver’s License and access to reliable transportation</span></span></li>
</ul>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Preferred Qualifications:</strong></span></span></p>
<ul>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Solid experience working with offshore coding teams as well as multiple vendors</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Experience with various systems with a focus on EPIC and Optum Technologies</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Intermediate level of experience with Microsoft Excel</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Proven personal qualities of integrity, credibility, and commitment to Optum’s Vision and Values</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Proficiency with MS Office applications and electronic medical records systems. Proven communication, organizational, analytical, and critical thinking skills</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Successful experience working within a multifaceted organization</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Demonstrated ability to establish positive working relationships, effectively manage competing priorities, and accurately complete highly detailed work</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Demonstrated ability to drive organizational change and lead process improvement and automation initiatives</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Ability to communicate effectively with all levels of management and medical</span></span></li>
</ul>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.</span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.&nbsp;</span></span></p>
<p><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.</span></span></p>
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<p style="font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.</em></span></span></p>
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<p style="font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</em></span></span></p>
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<p style="font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</em></span></span></p>
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