Danish Speaking Fashion Customer Support Agent

<p>Patrique Mercier Recruitment FR is looking for a Danish Speaking Fashion Customer Support Agent to become part of a vibrant and stylish team. This role is well-suited for individuals who are passionate about fashion and enjoy helping customers navigate their buying experience with expert advice and support.</p><br><h3>Responsibilities</h3><ul> <li>Assist Danish-speaking customers with inquiries regarding fashion products, orders, and returns through various communication channels.</li> <li>Provide personalized styling advice and product recommendations to enhance the customer experience.</li> <li>Efficiently resolve customer issues and complaints, ensuring a high level of satisfaction.</li> <li>Document customer interactions accurately for effective follow-up and service enhancement.</li> <li>Collaborate with other teams to stay informed about product launches, seasonal trends, and promotions.</li> <li>Gather and analyze customer feedback to contribute to service improvement initiatives.</li> <li>Maintain up-to-date knowledge of the latest fashion trends and brand offerings to assist customers effectively.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Experience in customer service, preferably in the fashion retail sector.</li> <li>Outstanding communication skills and a passion for fashion.</li> <li>Strong problem-solving abilities, with the capacity to manage multiple tasks efficiently.</li> <li>A keen interest in fashion trends and a good understanding of the industry.</li> <li>Proficiency in CRM systems and standard office tools.</li> <li>Positive attitude and commitment to delivering exceptional customer service.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>