All the benefits and perks you need for you and your family:<o:p></o:p><ul><li>Benefits from Day One<o:p></o:p></li><li>Career Development<o:p></o:p></li><li>Whole Person Wellbeing Resources<o:p></o:p></li><li>Mental Health Resources and Support<o:p></o:p></li></ul>Our promise to you:<o:p></o:p>Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.<o:p></o:p><o:p></o:p>Shift:   Monday- Friday Fulltime <o:p></o:p><o:p></o:p>Job Location: Remote<o:p></o:p><o:p></o:p><o:p></o:p>The role you will contribute:<o:p></o:p>The Payment Specialist is part of a Centralized Payment Posting team responsible for payment posting activities for the majority of AdventHealth services provided. These activities include posting insurance and patient payments, managing patient refunds and credit balances, patient and insurance correspondence, reconciliation, and other miscellaneous functions. AdventHealth services included in the Centralized Payment Posting activities are hospital, physician, urgent care, home health, hospice, among others.<o:p></o:p><o:p></o:p>The value you will bring to the team:<o:p></o:p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Receive payments from third party payor lockbox and mail correspondence and post payments to patient claims in the patient accounting system<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Review electronic remittances and resolve electronic posting exceptions and variances, posting payments to corresponding patient claims<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Interpret Explanation of Benefits (EOBs) and transfer remaining patient and secondary insurance liability to the appropriate payor or next responsible party<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Distinguish unidentified payments and post the payments to designated unidentified cash accounts<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Post and process all zero-balance EOBs daily<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Contact payors when additional information is necessary to address a payment posting issue<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Perform effectively in fast-paced environment and demonstrate strong problem-solving skills<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Achieve and maintain performance consistent with requirements for productivity, quality, and service levels<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Develop and maintain productive team-oriented relationships through individual contacts and group meetings<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Achieve superior customer satisfaction by embracing and exemplifying the AdventHealth service standards<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Perform other duties as assigned<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;">Available outside of normal business hours for occasional support needs<o:p></o:p></li></ul> The expertise and experiences you’ll need to succeed:<o:p></o:p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">" Proficient in MS Office Suite (Outlook, Excel, Word)<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">Ability to problem solve<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">Professional and effective in communication skills<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">Demonstrate a strong attention to detail and thoroughness<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">Effectively utilize available and relevant technical tools and resources (e.g. Microsoft Excel and other relevant software)<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">Strong data entry skills"<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">Familiarity with insurance plans and EOBs<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">Medical terminology, knowledge of insurance and reimbursement procedures<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">Basic understanding of Epic patient accounting system<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">Understanding of complexity around line level payment posting for physician posting<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo1;tab-stops:list .5in;">Knowledge of HCFA 1500 and UB04<o:p></o:p></li></ul>

CPP Payment Specialist Remote

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