ARN Network Operations Manager (Remote - UK)

<p><strong>This position is posted by Jobgether on behalf of Activate Group Limited. We are currently looking for an ARN Network Operations Manager in United Kingdom.</strong></p><p>This role offers the opportunity to oversee and optimize a regional network of vehicle repairers, ensuring high performance, compliance, and exceptional service delivery. As a Network Operations Manager, you will directly influence operational efficiency, customer satisfaction, and network growth. The position requires strong analytical skills, relationship management, and the ability to use data-driven insights to implement improvement strategies. You will collaborate with repairers, clients, and internal teams to maintain and enhance network performance while supporting strategic business goals. This is a hands-on, high-impact role with scope for leadership and professional development.</p><p> </p><p><strong>Accountabilities</strong></p><ul> <li>Manage and monitor daily performance of repairers within the designated region to meet client SLAs and business requirements.</li> <li>Onboard new repairers to ensure optimal coverage, capacity, and service standards.</li> <li>Use reporting tools and data analysis to identify performance trends and implement improvement strategies.</li> <li>Support compliance, documentation, and audit requirements across the network.</li> <li>Build and maintain strong, collaborative relationships with repairers and stakeholders.</li> <li>Assist in resolving customer complaints and represent the network at client meetings.</li> <li>Drive initiatives to maintain and enhance overall network efficiency and customer satisfaction.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Minimum 5 years’ experience in a similar role within the collision repair or automotive sector.</li> <li>Strong knowledge of repair processes, methods, and standards.</li> <li>Excellent communication, relationship management, and stakeholder engagement skills.</li> <li>Analytical mindset with the ability to interpret data and implement solutions.</li> <li>Highly organized with the ability to manage workload and multiple priorities effectively.</li> <li>Proficient in IT tools, including Word, Excel, and PowerPoint; familiarity with estimating systems such as Audatex is desirable.</li> <li>Full UK Driving Licence is essential.</li> <li>Ability to work independently and collaboratively in a fast-paced environment.</li> </ul><p><strong>Benefits</strong></p><ul> <li>Competitive salary package with performance-based bonus.</li> <li>Car allowance as part of the role.</li> <li>Opportunities for professional development and career growth.</li> <li>Supportive and collaborative team environment.</li> <li>Be part of a growing, award-winning network.</li> </ul><p> </p><p>Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.</p><p>When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.<br> 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements.<br> 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.<br> 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.<br> 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.</p><p>The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.</p><p>Thank you for your interest!</p><p></p><p>#LI-CL1</p>