Academic Support Coordinator (IEB & SACAI)
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<p>We believe that every learner deserves access to quality education that unlocks their full potential. As SA’s No. 1 online school, our mission is to help every learner achieve their personal best. </p>
<p>Our team is pioneering the future of education by leveraging technology and human ingenuity to enable better results for every child.</p>
<p>Our values – innovation, collaboration, and performance – guide how we work, how we grow, and how we make a difference every day.</p>
<p>When you join Teneo, you become part of a purpose-led, future-focused team that’s re-imagining education. </p>
<p>Ready to help unlock the extraordinary in every child? </p>
<p>Join us.</p>
<h3><strong>Role Overview</strong></h3>
<p>Ensure accurate Grade 12 exam registrations, concessions processing, and high-quality academic administration for IEB and SACAI learners, with occasional British International Curriculum support.</p>
<h3><strong>Key Responsibilities</strong></h3>
<ul><li>Serve as primary liaison for parents, learners, and educators; resolve curriculum queries swiftly.<br><br></li><li>Process subject changes and concessions in line with academic policies and timelines.<br><br></li><li>Coordinate venues for on-site practical and final examinations.<br><br></li><li>Maintain meticulous registration data and issue confirmation letters.<br><br></li></ul>
<h3><strong>Core Competencies & Skills</strong></h3><ul><li>Strong organisational, communication, and stakeholder-management abilities.<br><br></li><li>High attention to detail within LMS/CRM environments.<br><br></li><li>Empathy, patience, and a demonstrated sense of urgency.</li></ul><p></p><ul><li>Ability to work independently in a fully virtual setting.</li></ul><p></p>
<p><strong>Qualifications</strong></p>
<ul><li>Grade 12 plus administration diploma/degree preferred.<br><br></li><li>Demonstrated success in academic administration or student support, ideally online.<br><br></li></ul>
<h3><strong>Why Join Teneo</strong></h3>
<p>Help thousands of South African learners navigate their final-exam journey with confidence.</p>
<p><em>Department: Academic Support | Reports to: Academic Support Lead</em></p>
<p>Our team is pioneering the future of education by leveraging technology and human ingenuity to enable better results for every child.</p>
<p>Our values – innovation, collaboration, and performance – guide how we work, how we grow, and how we make a difference every day.</p>
<p>When you join Teneo, you become part of a purpose-led, future-focused team that’s re-imagining education. </p>
<p>Ready to help unlock the extraordinary in every child? </p>
<p>Join us.</p>
<h3><strong>Role Overview</strong></h3>
<p>Ensure accurate Grade 12 exam registrations, concessions processing, and high-quality academic administration for IEB and SACAI learners, with occasional British International Curriculum support.</p>
<h3><strong>Key Responsibilities</strong></h3>
<ul><li>Serve as primary liaison for parents, learners, and educators; resolve curriculum queries swiftly.<br><br></li><li>Process subject changes and concessions in line with academic policies and timelines.<br><br></li><li>Coordinate venues for on-site practical and final examinations.<br><br></li><li>Maintain meticulous registration data and issue confirmation letters.<br><br></li></ul>
<h3><strong>Core Competencies & Skills</strong></h3><ul><li>Strong organisational, communication, and stakeholder-management abilities.<br><br></li><li>High attention to detail within LMS/CRM environments.<br><br></li><li>Empathy, patience, and a demonstrated sense of urgency.</li></ul><p></p><ul><li>Ability to work independently in a fully virtual setting.</li></ul><p></p>
<p><strong>Qualifications</strong></p>
<ul><li>Grade 12 plus administration diploma/degree preferred.<br><br></li><li>Demonstrated success in academic administration or student support, ideally online.<br><br></li></ul>
<h3><strong>Why Join Teneo</strong></h3>
<p>Help thousands of South African learners navigate their final-exam journey with confidence.</p>
<p><em>Department: Academic Support | Reports to: Academic Support Lead</em></p>