Hiring Event! Remote Customer Operations Associates with American Electric Power (AEP)
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
Hiring Event! Remote Customer Operations Associates with American Electric Power (AEP)
American Electric Power (AEP) is one of the largest electric utilities in the U.S. We are growing and we want YOU to grow with us! We are partnered with InnoSource to offer direct-hire, remote positions-you will become an AEP employee on Day One! We offer a comprehensive training program, and our next training class begins in September.
• Open Interview Day
• Tuesday, July 29th - 10:00am – 3:00pm
• Address: 700 Morrison Rd, Gahanna OH 43230.
You must arrive with multiple copies of your resume to be interviewed. Dress code is business casual.
Are you a compassionate people-person who thrives on connecting with customers and resolving their issues with empathy? If so, we want to talk to you! As a Customer Operations Associate, you will play a crucial role in delivering exceptional service to our customers, ensuring their needs are met with care and efficiency.
Key Responsibilities - Hiring Event! Remote Customer Operations Associates with American Electric Power (AEP)
• Interact with customers via phone to assist with inquiries and resolve issues.
• Provide accurate information regarding orders, billing, and other account management tasks.
• Demonstrate empathy and understanding in all customer interactions.
• Document customer interactions and follow up as necessary to ensure satisfaction.
• Collaborate with team members and leadership to improve customer experience.
• Open Interview Day
• Tuesday, July 29th - 10:00am – 3:00pm
• Address: 700 Morrison Rd, Gahanna OH 43230.
You must arrive with multiple copies of your resume to be interviewed. Dress code is business casual.
Education and Experience - Hiring Event! Remote Customer Operations Associates with American Electric Power (AEP)
Qualifications:
• Excellent communication and interpersonal skills.
• Continuous learner mindset.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Previous customer service experience is preferred but not required.
Benefits and Pay - Hiring Event! Remote Customer Operations Associates with American Electric Power (AEP)
Starting Pay: $17/hour
Location: Remote
Benefits Available on Day One Include:
• Medical insurance
• Dental insurance
• Vision insurance
• Tuition assistance
• 401k and Pension
• Many more!
Ready to Take the Next Step?
This is more than just a job—it’s a chance to build a career with a company that cares about you. If you’re looking for a place where you can grow, make an impact, and be rewarded for your hard work, AEP is the place for you.
Apply today and let’s power a brighter future together!
• Open Interview Day
• Tuesday, July 29th - 10:00am – 3:00pm
• Address: 700 Morrison Rd, Gahanna OH 43230.
You must arrive with multiple copies of your resume to be interviewed. Dress code is business casual.
About InnoSource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Pre-Employment Checks
If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.
Customer Service Representative / Customer Service Representative / Customer Service Representative / CSR / CSR / CSR / Call Center Representative / Call Center Representative / Call Center Representative
By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.
Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
CID586 Apply tot his job
American Electric Power (AEP) is one of the largest electric utilities in the U.S. We are growing and we want YOU to grow with us! We are partnered with InnoSource to offer direct-hire, remote positions-you will become an AEP employee on Day One! We offer a comprehensive training program, and our next training class begins in September.
• Open Interview Day
• Tuesday, July 29th - 10:00am – 3:00pm
• Address: 700 Morrison Rd, Gahanna OH 43230.
You must arrive with multiple copies of your resume to be interviewed. Dress code is business casual.
Are you a compassionate people-person who thrives on connecting with customers and resolving their issues with empathy? If so, we want to talk to you! As a Customer Operations Associate, you will play a crucial role in delivering exceptional service to our customers, ensuring their needs are met with care and efficiency.
Key Responsibilities - Hiring Event! Remote Customer Operations Associates with American Electric Power (AEP)
• Interact with customers via phone to assist with inquiries and resolve issues.
• Provide accurate information regarding orders, billing, and other account management tasks.
• Demonstrate empathy and understanding in all customer interactions.
• Document customer interactions and follow up as necessary to ensure satisfaction.
• Collaborate with team members and leadership to improve customer experience.
• Open Interview Day
• Tuesday, July 29th - 10:00am – 3:00pm
• Address: 700 Morrison Rd, Gahanna OH 43230.
You must arrive with multiple copies of your resume to be interviewed. Dress code is business casual.
Education and Experience - Hiring Event! Remote Customer Operations Associates with American Electric Power (AEP)
Qualifications:
• Excellent communication and interpersonal skills.
• Continuous learner mindset.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Previous customer service experience is preferred but not required.
Benefits and Pay - Hiring Event! Remote Customer Operations Associates with American Electric Power (AEP)
Starting Pay: $17/hour
Location: Remote
Benefits Available on Day One Include:
• Medical insurance
• Dental insurance
• Vision insurance
• Tuition assistance
• 401k and Pension
• Many more!
Ready to Take the Next Step?
This is more than just a job—it’s a chance to build a career with a company that cares about you. If you’re looking for a place where you can grow, make an impact, and be rewarded for your hard work, AEP is the place for you.
Apply today and let’s power a brighter future together!
• Open Interview Day
• Tuesday, July 29th - 10:00am – 3:00pm
• Address: 700 Morrison Rd, Gahanna OH 43230.
You must arrive with multiple copies of your resume to be interviewed. Dress code is business casual.
About InnoSource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Pre-Employment Checks
If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.
Customer Service Representative / Customer Service Representative / Customer Service Representative / CSR / CSR / CSR / Call Center Representative / Call Center Representative / Call Center Representative
By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.
Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
CID586 Apply tot his job