Remote Customer Service Advocate

🚀 <strong>Ready for a Mission That Matters?<br><br></strong>Hello, superstar! 🌟 Disabled Veteran Solutions (DVS) is looking for a 🌈 <strong>stellar Customer Advocate</strong> to join our <strong>Customer Service Division</strong>. At DVS, you're not just another cog in the machine 🛠️ - you're a vital part of a <strong>diverse and inclusive team</strong> 🤝 dedicated to making a difference 💪.<br><br>🎯 <strong>The Mission<br><br></strong>As a <strong>Customer Advocate</strong>, you'll be a healthcare hero 🦸 for <strong>50 to 70 people</strong> every day. You'll navigate the world of <strong>primary care doctors 🩺</strong>, <strong>medications 💊</strong>, <strong>appointments 📅</strong>, and <strong>benefits 💼</strong> like a pro, armed with your knowledge 📚 and amazing social skills 🗣️.<br><br><strong>And the best part?</strong> You'll make a real impact on people's lives ❤️.<br><br>📋 <strong>The Details<br><br></strong><ul><li> 🕘 Full-time position, Monday through Friday (because we all need a little weekend! 😌)</li><li> ⏰ 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST</li><li> 🧠 5-week intensive orientation (don't worry, we've got your back every step of the way! 🧑🏫)<br><br></li></ul>🛠️ <strong>Your Secret Weapons<br><br></strong><ul><li> 👂 A great ear for listening and a knack for finding solutions</li><li> 🤹♀️ Ability to juggle multiple tasks like a pro</li><li> 💖 Passion for helping others and brightening their day<br><br></li></ul>🎒 <strong>Your Arsenal<br><br></strong><ul><li> 🎓 High school diploma (bonus points if you've got a degree! 🏅)</li><li> 📑 At least 1 year of experience in insurance operations</li><li> 💻 Tech-savvy and confident navigating our web-based systems</li><li> 🧾 Detail-oriented with strong follow-through<br><br></li></ul>🍒 <strong>The Cherry on Top<br><br></strong><ul><li> 🏥 Experience in healthcare/insurance</li><li> 🧠 Background in social work, behavioral health, or similar fields</li><li> 🧩 A customer service ninja with amazing problem-solving skills<br><br></li></ul>🌟 <strong>Why DVS?<br><br></strong><ul><li> 💰 Competitive pay and amazing benefits</li><li> 🇺🇸 Veteran-owned, nationally recognized company</li><li> 📈 Real opportunities for growth and professional development<br><br></li></ul><strong>What are you waiting for?<br><br></strong>If you're ready for a mission that matters...<br><br><strong>Let's do this! 💥<br><br></strong><strong>Starts:</strong> September 15, 2025<br><br><strong>Training:</strong> 8:00 a.m. - 4:30 p.m. (5 weeks)<br><br><strong>Regular Schedule:</strong> 9:30 a.m. - 6:00 p.m., Monday through Friday<br><br><strong>All times are Eastern Standard<br><br></strong>A pre-employment drug screening and criminal background check are required prior to employment.<br><br>Salary: $17.00 per hour