CTBids Quality Control Manager
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Job Description:</span></span></b></span></span></span><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Caring Transitions of Mill Creek, Everett & Snohomish helps seniors and families make smooth and stress-free transitions from one living situation to another. We specialize in relocation, downsizing, and online auctions. We’re hiring an awesome part-time CTBids Quality Control Manager for work in Lynnwood, WA and the surrounding areas. If you want interesting, meaningful, hands-on part-time work….we would LOVE to talk to you about joining our team!</span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Benefits:</span></span></b></span></span></span><ul><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Flexible scheduling with some work from home opportunities in this role (This is a hybrid position with some work from home opportunities and some REQUIRED work at our Lynnwood studio for shipping and operations)</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Working with a fun-loving team that’s passionate about helping people</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Hone your leadership skills</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Make a difference in the lives of local families</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Opportunity to grow in your role</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Have direct contact with people in your community</span></span></span></span></span></span></li></ul><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Roles and Responsibilities:</span></span></b></span></span></span><ul><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Manage all CT Bids functions</span></span></span></span></span></span><ul style="list-style-type:circle;"><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Ensure accuracy of auction items prior to “live” status</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Manages team member lotting quality and communicates as needed</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Create, Update and Launch Online Auctions</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Delegate re-lotting as needed</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Market Sales / All Email Campaigns through FranConnect system</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Manages bidder questions / concerns</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Takes escalation calls regarding CT Bids</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Close live CTBids auctions, process payments, generate invoices and schedule pickup days/times</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Conduct follow-up calls with buyers post auction</span></span></span></span></span></span></li></ul></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Manage Shipping & Operations for CTBids</span></span></span></span></span></span><ul style="list-style-type:circle;"><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Manages ShippingSaint order processing and reconciliation</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Pull, pack and fulfil active shipping orders in ShippingSaint</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Ensure shipping is delivered to UPS by Friday afternoon (delegates as needed)</span></span></span></span></span></span></li></ul></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Manages all payment collection for CT Bids / AR / Unpaid bidders</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Maintain AnswerConnect Calls</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Creates Sales Reports</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Generates and sends team member reports</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Coordinate and plan employee events</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Follow best practices, health and safety requirements, and company guidelines.</span></span></span></span></span></span></li></ul><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Qualifications & Skills:</span></span></b></span></span></span><ul><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Compassion and respect for clients and their families</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Strong customer service and verbal communication skills required</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Knowledge of cloud-based tools for time management, photo storage, et cetera.</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Ability to complete tasks and work in fast-paced, changing environments</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Willingness to work in cluttered and/or dirty environments. We provide work gloves, aprons, etc.</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Detail oriented, excellent prioritization and organizational skills</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Punctual and attentive to detail</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Have transportation, and smartphone access for scheduling, timekeeping and project management</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Age 18 years or older with valid driver’s license and reliable transportation</span></span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:normal;"><span><span style="font-family:Calibri, sans-serif;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;">Must undergo a pre-employment background check</span></span></span></span></span></span></li></ul>