Director, Clinical Informatics - Epic (NorCal)

Posted 2025-08-15
Remote, USA Full Time Immediate Start
About the position

As a member of the KP Health Connect Operations Management Team, this position is responsible for developing, directing and overseeing highly visible and multifaceted clinical, financial and/or operational projects and services related to the electronic health record in Northern California. Responsible for milestones and project activities in support of either patient care or business delivery across the Northern California region. Establishes strategic plan and long-term objectives critical to the operational success of the electronic health record. The Operations Director plans, organizes, directs, evaluates and coordinates staff within the assigned areas of responsibility. Provides direction to managers in various operational groups within NCAL KP Health Connect.

Responsibilities
• Provides leadership and direction to managers in one or more departments within NCAL KP HealthConnect.
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• Directs operational and financial performance of one or more departments within NCAL KP HealthConnect.
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• Develops and maintains positive working relationships with key business partners throughout the organization.
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• In conjunction with key business partners, develops and recommends strategic projects related to the electronic health record.
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• Accountable for the maintenance of the electronic health record system availability and integrity.
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• Directs and oversees multifaceted clinical, financial and/or operational projects, ensuring project milestones are met and projects are delivered within budget.
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• Actively fosters innovation in the department by driving for change in processes and improving efficiencies.
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• Responsible for quality, risk mitigation, compliance and SOX controls for relevant areas/departments.
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• Manages patient safety issues and takes immediate corrective action when patient safety issues are identified.
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• Fosters a positive and proactive work environment, emphasizing respect for individuals, high standards of quality, customer service, innovation and teamwork.
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• Facilitates the ongoing learning and professional satisfaction and development of staff through training, work assignments, increased responsibility and mentoring.

Requirements
• Minimum five (5) years of management experience working with electronic health record systems, health records and/or clinical systems.
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• Minimum three (3) years of experience in identifying key business issues and developing appropriate action plans in a multidisciplinary environment.
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• Minimum three (3) years of experience leading professionals and managing others through influence and collaboration.
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• Minimum three (3) years of experience in team building, group interaction, project management, and budget management.
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• Minimum three (3) years of experience in business process improvement utilizing the tools and data required for supporting business process improvement practice.
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• Minimum three (3) years of experience in complex analytical problem solving, change management, and group process.

Nice-to-haves
• Masters degree in business administration, economics, health care administration, operations research, public health administration, health care informatics, computer sciences or other related field preferred.

Benefits
• Market competitive total rewards package
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• Commitment to pay equity and transparency Apply tot his job
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