Bank Card System and Service Analyst (Remote)

Posted 2025-08-23
Remote, USA Full Time Immediate Start
<p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">&nbsp;<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">At Zions Bancorporation we are currently looking for a&nbsp;<strong>Bank Card System and Service Analyst.</strong>&nbsp;&nbsp;The <strong>Bank Card System and Service Analyst</strong> plays a key role in collaborating and organizing work the multiple bankcard internal/external systems and processes. We are looking for a strong candidate who has industry knowledge of credit and debit card processing.&nbsp;<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">&nbsp;<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;"><strong>Responsibilities:<o:p></o:p></strong></span></span></p><ul><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Leadership skills, problem solving and ability to review, analyze and evaluate business processes, procedures and user needs.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Provide data analysis to support, compile, and report key information for operations and business objectives.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Be responsible to drive processes and improvement initiatives by gathering and documenting business requirements.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Perform and participate in the analysis, design, and implementation of business processes and procedures following appropriate standards.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Analyze and interpret data to identify trends, patterns, and opportunities for the business and clients.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Communicate analysis and interpretation to appropriate audience<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Produce, publish, and distribute operational reports relating to the development and</span></span><br><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">performance of products and processes.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Conduct tests or test planning sessions, provide input for feasibility, and prepare user documentation and follow-up evaluation.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Act as a liaison with various departments, management and staff to resolve problems and improve processes and procedures.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Perform project management leadership functions as a project manager or team member.<o:p></o:p></span></span></p></li></ul><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">&nbsp;<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;"><strong>Qualifications:<o:p></o:p></strong></span></span></p><ul><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">6+ yrs experience contributing to the strategic creation &amp; building out of products, accelerating value delivery to customers, working with cross-functional teams to realize products, employing innovative mindsets &amp; practices to product development (design-thinking, lean startup approach, MVP, rapid prototyping, frequent feedback cycles, customer centricity)<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Knowledge or familiarity with the following areas and systems will be a plus: Card processing and configuration with Fiserv, Visa or other vendors within the industry.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Experience in analysis of business process and workflow and/or process improvement recommendations.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Knowledge or familiarity of network flows and controls.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Experience in system administration of UNIX/Linux/RHEL and Windows operating systems.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Working knowledge of business systems and applications, incident and change management, project and systems management.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Ability to solve problems including multiple priorities and research conflicting and/or inaccurate data.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Solid interpersonal skills with the ability to work with both management and staff employees.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Requires a bachelor’s degree in Information Technology, Computer Science, Business or a related field and 6+ years of managing applications support, technology roadmaps, troubleshooting applications or other directly related experience. A combination of education and experience may meet job requirements.<o:p></o:p></span></span></p></li></ul><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">&nbsp;<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;"><strong>Visa Sponsorship:</strong></span></span><br><br><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">This position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.<strong><o:p></o:p></strong></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">&nbsp;<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;"><strong>Location:<o:p></o:p></strong></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">&nbsp;<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">This position can be located 100%25 remote within the United States or will be a hybrid work schedule (3 days a week in office) if you are within 50 miles of the new Zions Technology Center in Midvale, UT.&nbsp;&nbsp;<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;"><o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:<o:p></o:p></span></span></p><ul><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">At least 75%25 of the building is powered by on-site renewable solar energy.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Large modern cafe with a healthy and diverse menu.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Healthy indoor environment with ample natural light and fresh air.<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.<o:p></o:p></span></span></p></li></ul><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">&nbsp;<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;"><strong>Benefits:&nbsp;<o:p></o:p></strong></span></span></p><ul><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Medical, Dental and Vision Insurance - START DAY ONE!&nbsp;<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Life and Disability Insurance, Paid Parental Leave and Adoption Assistance<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Mental health benefits including coaching and therapy sessions<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Tuition Reimbursement for qualifying employees<o:p></o:p></span></span></p></li><li><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">Employee Ambassador preferred banking products<o:p></o:p></span></span></p></li></ul><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;">&nbsp;<o:p></o:p></span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:" arial",sans-serif;"=""><span style="mso-themecolor:text1;"><strong>Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.<o:p></o:p></strong></span></span></p>
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