Multiple Remote Contract Instructional Designers
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
Multiple Remote Contract Instructional Designers (100% Remote)
CapeTalent isn’t your average staffing agency—we connect top-tier Learning & Development professionals with Fortune 1000 companies to create training programs that are as engaging as they are effective.
Contract Details
• August 18, 2025
• 6 months (high probability of extension)
• 40 hrs/week
• Remote – US candidates only
• 9-5pm Flexible (EST, CST, or PST); daily Slack communication
• $35–$65/hour (C2C or 1099), based on experience
• Laptop provided
• Portfolio link must be included on resume to be considered
About the Role
We're looking for a creative, customer-focused Instructional Designer to lead the development of product training for call center agents and live support experts. You’ll turn complex tools and workflows into clear, relatable learning that enables better customer conversations.
The role centers on designing structured learning paths—often one course with multiple modules—based on an analysis of existing content and workflows. A background in designing full learning experiences (not just slide decks or single courses) is key. If you’re strong in Articulate Storyline, and can pick up tools like Synthesia quickly, you’ll thrive here.
What You’ll Do
• Design learning paths for new products or processes, often as a single course with multiple modules
• Build interactive, support-focused training content using Storyline, Synthesia, and 7Taps
• Analyze content and collaborate with SMEs to determine learning needs and structure
• Translate product features and service processes into engaging, digestible learning experiences
• Write real-world scenarios and assessments, including AI-assisted scripts and storyboards
• Improve and revise existing content to better support customer service performance
• Manage multiple projects independently, meeting fast-paced delivery timelines
What We’re Looking For
• 3–15+ years of instructional design experience (flexible on experience for the right candidate)
• Advanced Articulate Storyline skills (triggers, layers, xAPI, basic JavaScript)
• Familiarity with Synthesia preferred (but quick learners welcome)
• Experience building modular learning paths—not just stand-alone courses
• Strong writing and visual design skills for support-facing audiences
• Comfort working in ambiguity and collaborating cross-functionally
You’ll Thrive in This Role If You…
• Love crafting structured, thoughtful learning journeys
• Can turn complex tools and concepts into customer-ready training
• Enjoy designing courses that are practical, modular, and scalable
• Have created short, scenario-driven content for call center agents
• Can jump into new tools quickly and deliver with minimal direction
Ready to build training that truly supports live customer experts? Apply tot his job
CapeTalent isn’t your average staffing agency—we connect top-tier Learning & Development professionals with Fortune 1000 companies to create training programs that are as engaging as they are effective.
Contract Details
• August 18, 2025
• 6 months (high probability of extension)
• 40 hrs/week
• Remote – US candidates only
• 9-5pm Flexible (EST, CST, or PST); daily Slack communication
• $35–$65/hour (C2C or 1099), based on experience
• Laptop provided
• Portfolio link must be included on resume to be considered
About the Role
We're looking for a creative, customer-focused Instructional Designer to lead the development of product training for call center agents and live support experts. You’ll turn complex tools and workflows into clear, relatable learning that enables better customer conversations.
The role centers on designing structured learning paths—often one course with multiple modules—based on an analysis of existing content and workflows. A background in designing full learning experiences (not just slide decks or single courses) is key. If you’re strong in Articulate Storyline, and can pick up tools like Synthesia quickly, you’ll thrive here.
What You’ll Do
• Design learning paths for new products or processes, often as a single course with multiple modules
• Build interactive, support-focused training content using Storyline, Synthesia, and 7Taps
• Analyze content and collaborate with SMEs to determine learning needs and structure
• Translate product features and service processes into engaging, digestible learning experiences
• Write real-world scenarios and assessments, including AI-assisted scripts and storyboards
• Improve and revise existing content to better support customer service performance
• Manage multiple projects independently, meeting fast-paced delivery timelines
What We’re Looking For
• 3–15+ years of instructional design experience (flexible on experience for the right candidate)
• Advanced Articulate Storyline skills (triggers, layers, xAPI, basic JavaScript)
• Familiarity with Synthesia preferred (but quick learners welcome)
• Experience building modular learning paths—not just stand-alone courses
• Strong writing and visual design skills for support-facing audiences
• Comfort working in ambiguity and collaborating cross-functionally
You’ll Thrive in This Role If You…
• Love crafting structured, thoughtful learning journeys
• Can turn complex tools and concepts into customer-ready training
• Enjoy designing courses that are practical, modular, and scalable
• Have created short, scenario-driven content for call center agents
• Can jump into new tools quickly and deliver with minimal direction
Ready to build training that truly supports live customer experts? Apply tot his job