Virtual Assistant - Live Chatter (Social Media)

Virtual Assistant - Live Chatter (Social Media): Engage with customers across social media platforms, providing prompt and friendly responses. Address inquiries, resolve issues, and offer product information with a positive attitude. Monitor social media channels for feedback and trends, ensuring a seamless customer experience. Collaborate with team members to enhance service quality and maintain brand voice consistency. Stay updated on product knowledge and company policies to deliver accurate assistance. Adapt to dynamic environments, prioritizing customer satisfaction and fostering community engagement.

What you will be doing:Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.

Contract length:No fixed term.

Rate:$35 per hour.

Skills/background needed:Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.

Hours per week:10 + hours a week.

Location: Remote work online (United States preferred).

Live chat support workers are in huge demand worldwide right now.

If you can start right away please apply below. Apply tot his job