Danish Speaking Customer Loyalty Advisor

<p>Patrique Mercier Recruitment FR is delighted to announce a fantastic opportunity for a Danish Speaking Customer Loyalty Advisor. This position is designed for individuals who are passionate about delivering exceptional customer service and keen on fostering customer loyalty through meaningful interactions.</p><br><h3>Responsibilities</h3><ul> <li>Provide exemplary support to Danish-speaking customers, focusing on building lasting relationships and enhancing loyalty.</li> <li>Handle customer inquiries regarding accounts, products, and loyalty programs with professionalism and care.</li> <li>Proactively engage with customers to provide updates, resolve issues, and collect feedback to improve the customer experience.</li> <li>Promote loyalty initiatives, clearly communicating benefits to encourage ongoing customer engagement with the brand.</li> <li>Collaborate with various departments to ensure an outstanding customer service experience and swift resolution of issues.</li> <li>Monitor and analyze customer feedback and loyalty data to recommend enhancements in service and support.</li> <li>Maintain detailed records of customer interactions and insights in the CRM system for tracking and analysis.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Experience in customer service or customer loyalty roles, ideally within retail or service industries.</li> <li>Excellent communication and interpersonal skills, with a commitment to customer satisfaction.</li> <li>Familiarity with CRM software and adeptness in Microsoft Office applications.</li> <li>Analytical mindset with strong problem-solving abilities and a proactive approach.</li> <li>Able to work effectively in a team environment and adapt to diverse customer needs.</li> <li>Availability to work flexible hours, including evenings and weekends as necessary.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>