Customer Service Representative (French & English)

We are hiring for the position of Customer Service Representative who is fluent in both French and English. This is an exciting opportunity to join our customer support team and assist a global customer base with their inquiries in both languages.

Position:

• Customer Service Representative (French & English)
• Full-Time or Part-Time Option Available

Job Description:

• Provide support to customers in both French and English via phone, email, or chat
• Respond to customer inquiries, resolve issues, and provide product/service information
• Ensure customer satisfaction by delivering timely and accurate responses
• Document customer interactions, ensuring that any unresolved issues are escalated appropriately
• Maintain high standards of professionalism and customer care

Skills Needed:

• Fluent in both French and English (written and spoken)
• Strong communication skills and the ability to handle customer concerns with patience
• Proficient in using computers and customer service software
• Ability to multi-task, prioritize, and manage time effectively
• Previous customer service experience is a plus, but not required

Job Highlights:

• Bilingual Role: Use your French and English skills daily
• Flexible Work Options: Full-time or part-time hours available, with the possibility to work from home
• Training Provided: We offer comprehensive training to ensure you are fully prepared
• Simple and Rewarding: Provide helpful solutions to customers and ensure their satisfaction

Benefits:

• Competitive salary with opportunities for growth
• Work in a dynamic and supportive team environment
• Gain valuable experience in a global customer service role
• Perfect for individuals looking to use their language skills in a professional setting

How to Apply:
For more details, please apply through our job portal.

This is an ideal opportunity for individuals fluent in French and English, looking to pursue a customer service role that offers flexibility and growth.

Thank you, and we look forward to working with you!