Danish Speaking Social Media Support Advisor

<p>Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Danish Speaking Social Media Support Advisor. This role is designed for individuals who have a passion for social media and a strong commitment to providing outstanding customer support. As a Danish Speaking Social Media Support Advisor, you will be a crucial link in building and maintaining relationships with our clients' Danish-speaking customers.</p><br><h3>Responsibilities</h3><ul> <li>Provide high-quality support to Danish-speaking customers through various social media channels, promptly addressing inquiries and resolving issues.</li> <li>Monitor social media platforms to ensure timely responses to comments, messages, and questions from users.</li> <li>Engage proactively with customers to create a positive atmosphere and enhance brand loyalty.</li> <li>Collaborate with the marketing team to ensure communications are aligned with the brand's voice and messaging.</li> <li>Analyze customer interactions and feedback to identify trends and recommend improvements to services and products.</li> <li>Assist in producing engaging and relevant social media content targeted at the Danish-speaking audience.</li> <li>Stay updated on the latest trends in social media and customer service best practices to enhance support strategies.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluent in Danish and English, possessing excellent written and verbal communication skills.</li> <li>Previous experience in social media support, community management, or customer service is preferred.</li> <li>Strong understanding of various social media platforms and effective user engagement strategies.</li> <li>Exceptional problem-solving abilities and a commitment to customer satisfaction.</li> <li>Ability to multitask and prioritize effectively in a fast-paced environment.</li> <li>Familiarity with social media analytics tools is an asset.</li> <li>A collaborative team player with a positive attitude and a passion for helping others.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>