Danish Speaking Online Shopping Advisor

<p>Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a Danish Speaking Online Shopping Advisor. If you have a passion for online retail and excel in customer service, we encourage you to apply. In this role, you will assist Danish-speaking customers throughout their shopping journey, ensuring they enjoy a seamless and satisfying experience.</p><br><h3>Responsibilities</h3><ul> <li>Support Danish-speaking customers via chat, email, and phone with their online shopping inquiries.</li> <li>Provide detailed product information and personalized recommendations to enhance the shopping experience.</li> <li>Handle inquiries related to order status, returns, and exchanges in a friendly and efficient manner.</li> <li>Identify customer needs and deliver tailored solutions to boost satisfaction.</li> <li>Stay informed about products, promotions, and company updates to provide accurate information to customers.</li> <li>Maintain accurate documentation of customer interactions for follow-up and quality assurance.</li> <li>Work closely with colleagues and other departments to resolve issues and enhance service delivery.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, with strong verbal and written communication abilities.</li> <li>Experience in customer service, especially in an online shopping or e-commerce context.</li> <li>A passion for e-commerce and a keen understanding of online shopping preferences.</li> <li>Able to build rapport with customers and provide empathetic support.</li> <li>Familiarity with customer service technology and e-commerce platforms.</li> <li>Excellent organizational skills, capable of multitasking and managing various inquiries effectively.</li> <li>A positive, team-oriented attitude with a dedication to exceeding customer expectations.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>