Danish Speaking VIP Customer Support Agent

<p>Patrique Mercier Recruitment FR is seeking a Danish Speaking VIP Customer Support Agent to join a high-class team dedicated to providing excellent service to our VIP clientele. This role offers the chance to engage with high-profile customers, ensuring they receive tailored support and exceptional experiences.</p><br><h3>Responsibilities</h3><ul> <li>Deliver personalized support to VIP Danish-speaking customers via phone, email, and live chat.</li> <li>Build and maintain strong relationships with high-value clients, understanding their needs and preferences.</li> <li>Efficiently address and resolve complex inquiries and issues to ensure customer satisfaction.</li> <li>Document customer interactions thoroughly for effective follow-up and service enhancement.</li> <li>Collaborate with teams to ensure seamless service delivery and client issue resolution.</li> <li>Proactively seek feedback from clients to improve service quality and processes.</li> <li>Stay informed about the latest products and promotions to provide accurate information to customers.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Previous experience in customer support, ideally with VIP customers.</li> <li>Outstanding communication and relationship management skills.</li> <li>Strong analytical and problem-solving capabilities.</li> <li>Attention to detail with excellent organizational skills.</li> <li>Familiarity with CRM systems and office software.</li> <li>Proactive and customer-oriented mindset with a passion for delivering exceptional service.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>