Atlassian Engineer
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<div><div style="background-repeat: no-repeat;outline: none;overflow: visible;margin-top: 5.0px;padding-right: 5.0px;float: left;width: 290.094px;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">Description</div><div style="background-repeat: no-repeat;outline: none;overflow: visible;padding-bottom: 1.0px;padding-top: 1.0px;float: right;width: 676.891px;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><div style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(38,50,56);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><div style="background: white;outline: none;overflow: visible;margin: 7.5pt 0.0in;"><div style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(0,0,0);margin: 12.0px 0.0px 0.0px;border: 0.0px;padding: 0.0px;font-family: Inter , sans-serif;font-size: 15.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><div style="background-repeat: no-repeat;outline: none;overflow: visible;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><span style="background-repeat: no-repeat;outline: none;font-size: 18.0pt;"><strong style="background-repeat: no-repeat;outline: none;font-weight: 600;"><span style="background-repeat: no-repeat;outline: none;font-weight: 600;">Why Ness</span></strong></span></div><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><span style="background-repeat: no-repeat;outline: none;font-size: 18.0pt;"> </span></div><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><span style="background-repeat: no-repeat;outline: none;font-size: 18.0pt;">We know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world. </span></div><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><span style="background-repeat: no-repeat;outline: none;font-size: 18.0pt;"> </span></div><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><span style="background-repeat: no-repeat;outline: none;font-size: 18.0pt;">You'll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression. </span></div><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><span style="background-repeat: no-repeat;outline: none;font-size: 18.0pt;"> </span></div><div style="background-repeat: no-repeat;outline: none;overflow: visible;"><span style="background-repeat: no-repeat;outline: none;font-size: 18.0pt;">You'll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation.</span></div></div></div></div></div></div></div></div></div><div> </div><div><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Ness is seeking an Atlassian Administrator. As the Atlassian Administrator, you will leverage your expertise to implement technical solutions and provide high-quality support for all aspects of Jira and Confluence. This includes design, implementation, documentation, training, and ongoing support.</span></div><h3><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><b>Responsibilities</b></span></h3><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Analyze, review, and document current functionality to identify areas for improvement.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Create and manage user permissions for Atlassian tools based on project and team requirements.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Perform system administration tasks, including data backups and scheduled jobs.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Test new versions of tools and plug-ins to ensure compatibility.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Enhance Jira security by setting appropriate access permissions for Jira projects and Confluence spaces.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Create and maintain Jira filters, dashboards, workflows, fields, and overall administration.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Collaborate with cross-functional teams to gather requirements and develop custom templates and workflows (including automation) using Atlassian products (Jira, Service Desk, and Confluence).</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Develop and maintain automation workflows across Atlassian tools, including administrative configuration and customization.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Communicate and share knowledge effectively with both internal and external stakeholders.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Manage multiple responsibilities and meet tight deadlines.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Research and apply industry-standard methods and best practices.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Conduct training sessions for employees on how to use Jira and Confluence, including new features and updates.</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Collaborate with business units to translate needs into actionable requirements using best practices.</span></li></ul><p><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"> </span></p><div> </div><h3><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><b>Qualifications</b></span></h3><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">3+ years of experience as a Jira Administrator, with experience customizing Jira projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">3+ years of hands-on experience working with the Atlassian product suite, with specific focus on Jira and Confluence as a Project/Application Administrator</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Expert-level Atlassian tool administration knowledge on Jira and Confluence</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Ability to write custom JQL (Jira Query Language)</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Ability to construct custom dashboards using various filter types in Jira</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Ability to construct Confluence pages and integrate Jira projects with Confluence pages</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Experience in performing Atlassian migrations, and plugin installations</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Strong problem investigation and diagnosis skills</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Experience creating and updating business requirements</span></li></ul><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 18.0pt;">Excellent written, oral, and meeting communication skills</span></li></ul>