$18.50/hr. - Remote Dispatcher & Customer Service Agent

Posted 2025-08-15
Remote, USA Full Time Immediate Start
We have a 24/7 dispatch center serving the petroleum industry year-round. When gas stations experience maintenance issues, customers call us to dispatch technicians promptly and efficiently! Work this us today!

Location: Remote (ideally within 30?miles of Portland, OR; exceptions for exceptional candidates in other Oregon cities)

Start Date: August?12,?2025 Pay Rate: $18.50/hr. (Full-time)

Training Schedule:
• Weeks?1–2: Monday–Friday, 7:00?AM–3:30?PM
• Weeks?3–4: Tuesday–Saturday, 12:00?PM–8:30?PM

Post-Training Schedules (choose one):
• Schedule 1: Wednesday–Sunday, 7:00?AM–3:30?PM
• Schedule 2: Friday–Tuesday, 8:30?AM–5:00?PM
• Schedule 3: Tuesday–Saturday, 5:00?AM–1:30?PM
• Schedule 4: Thursday–Sunday, 9:30?AM–8:00?PM

Key Responsibilities
• Answer inbound customer calls and deliver timely, professional service
• Accurately coordinate and dispatch field technicians
• Enter and maintain customer account data
• Communicate via phone and Microsoft Outlook email
• Demonstrate strong problem-solving and follow-through

Qualifications
• Home setup: Reliable high speed internet, and a private/quiet work space.
• Location: Ideally within 30?miles of Portland, OR (flexible for standout candidates elsewhere in Oregon)
• Experience: Proven tenure in call center or customer service roles
• Skills: Excellent verbal & written communication, customer-focused, detail-oriented
• Tech proficiency: Comfortable with Microsoft Office Suite, Outlook is used daily

Preferred
• Previous experience dispatching or coordinating technicians (HVAC, petroleum, etc.)
• Typing skills and ability to multitask in fast-paced environments

If you are interested in setting up an interview, please send me your resume and shoot me a text for the next available time I have open to chat!

(636) 735-0583 - kaylee.mcintyre@remx.com Apply tot his job
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