Accounts Receivable Coordinator
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<b>Description</b><br><p>At ZIM, we’re creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you to grow, and support you every step of the way.</p><p>With ZIM, you’ll hear the difference, feel the difference, and be the difference – as we make waveZ across the globe. </p><p><strong><u>Main Purpose of the Role:</u></strong></p><p>Responsible for accurately preparing, processing and issuance of payment confirmations and Cash application upon receipt of customers payment, special projects, reporting.</p><p><strong><u>Main Tasks:</u></strong></p><p>Insuring payment confirmation and escalation in less than 2 hours.</p><p>Send and monitor posting and clearing payments and share with GSS the requested information for cash application accuracy, completeness and timely application of payment posting and application within USA SLA.</p><p>Managing unassigned payments missing Cash application including daily audits </p><p>Check and process customers refunds and insure adequate audit support for customer’s credit validations and refunds.</p><p>Supporting and troubleshooting for the team on escalated issues.</p><p>Provide analytical insight to key performance indicators </p><p>Monitoring all interfaces and monitors for payment and Cash applications </p><p>Raise initiatives for AR automation and improve process efficiencies. </p><p>Lead compliance of standard operation procedure.</p><p>Monitoring all customers for posting and cash application accuracy </p><p>Raise process and user errors and intake </p><p>Supporting the enforcement of the company’s credit policy, by working closely with the collection department whenever an account is placed on hold</p><p>Monitor GSS for accuracy, performance and following Standard operation procedure. </p><p><strong>#ZIMUSA #BeTheDifference #ZIMcareers</strong></p><p><br></p><br> <b>Requirements</b><br><p>Bachelor’s degree in finance, accounting, or similar field. </p><p>3 years related experience and/or training; or equivalent combination of education and experience. </p><p>Strong understanding of account receivable, cash application, intermediate excel skills.</p><p><br></p><br>