Tax Technology Associate Analyst
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:
• 2025 Great Places to Work Certified
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment
• Culturally focused on work/life balance, mental health, and the overall wellness of our employees
Position Summary
DMA’s Managed Tax Services group collaborates with a wide array of DMA Consulting, Tax & IT teams to help our clients improve operational efficiencies, leverage new or existing technologies, and drive positive business outcomes. We assist our clients by providing indirect tax services focusing on continuous improvement of their transaction tax operations, systems, and processes. With the increasing complexity of tax regulations, the need for efficient tax management solutions has grown, leading to the emergence and necessity of tax technology managed services.
In this position, you will play a crucial role in supporting the delivery of our Managed Tax Services, engaging in activities such as:
• Exemption Certificate Management
• Tax Engine Maintenance & Troubleshooting
• Tax Systems & Integration Management
• Tax Data Automation & Reporting
Essential Duties and Responsibilities
• Client-Centric Approach - Work closely with customers to understand their needs, promote customer satisfaction, retention, and success.
• Client Request Handling - Monitor, analyze, resolve, report, and document inbound client requests.
• Client Communication - Ensure clients are provided high-quality and timely communications on all service components and deliverables.
• Data Transformation Workflow Processing & Maintenance - Process and troubleshoot customer workflows using data transformation tools.
• Document Maintenance - Create, update, and enhance high-detail Standard Operating Procedures.
• Exemption Certificate Support - Validate, configure, collect, and test inbound exemption certificates in all major exemption certificate management solutions.
• Process & Impact Analysis - Review and analyze business process inputs, document variables and constraints, define the prospective outcomes, and recommend solutions.
• Routine Task Execution - Ensure time-bound tasks are completed punctually and accurately.
• System Monitoring and Process Support - Provide break/fix resolution and ongoing tax solution maintenance to optimize efficiency and accuracy.
Education and Qualifications
• Bachelor’s degree in Business, Engineering, Computer Science, Accounting, Mathematics, or related field required
• 0-1 years related work experience in a professional environment required
• Excellent interpersonal, prioritization, and time management skills
• Expertise with Microsoft products (Excel, Word, PowerPoint, Visio)
• Minimal Travel required
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship.
#LI-REMOTE
#LI-AL1
The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.
It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-309-2110 and choosing selection 6. Apply tot his job
• 2025 Great Places to Work Certified
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment
• Culturally focused on work/life balance, mental health, and the overall wellness of our employees
Position Summary
DMA’s Managed Tax Services group collaborates with a wide array of DMA Consulting, Tax & IT teams to help our clients improve operational efficiencies, leverage new or existing technologies, and drive positive business outcomes. We assist our clients by providing indirect tax services focusing on continuous improvement of their transaction tax operations, systems, and processes. With the increasing complexity of tax regulations, the need for efficient tax management solutions has grown, leading to the emergence and necessity of tax technology managed services.
In this position, you will play a crucial role in supporting the delivery of our Managed Tax Services, engaging in activities such as:
• Exemption Certificate Management
• Tax Engine Maintenance & Troubleshooting
• Tax Systems & Integration Management
• Tax Data Automation & Reporting
Essential Duties and Responsibilities
• Client-Centric Approach - Work closely with customers to understand their needs, promote customer satisfaction, retention, and success.
• Client Request Handling - Monitor, analyze, resolve, report, and document inbound client requests.
• Client Communication - Ensure clients are provided high-quality and timely communications on all service components and deliverables.
• Data Transformation Workflow Processing & Maintenance - Process and troubleshoot customer workflows using data transformation tools.
• Document Maintenance - Create, update, and enhance high-detail Standard Operating Procedures.
• Exemption Certificate Support - Validate, configure, collect, and test inbound exemption certificates in all major exemption certificate management solutions.
• Process & Impact Analysis - Review and analyze business process inputs, document variables and constraints, define the prospective outcomes, and recommend solutions.
• Routine Task Execution - Ensure time-bound tasks are completed punctually and accurately.
• System Monitoring and Process Support - Provide break/fix resolution and ongoing tax solution maintenance to optimize efficiency and accuracy.
Education and Qualifications
• Bachelor’s degree in Business, Engineering, Computer Science, Accounting, Mathematics, or related field required
• 0-1 years related work experience in a professional environment required
• Excellent interpersonal, prioritization, and time management skills
• Expertise with Microsoft products (Excel, Word, PowerPoint, Visio)
• Minimal Travel required
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship.
#LI-REMOTE
#LI-AL1
The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.
It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-309-2110 and choosing selection 6. Apply tot his job