Scheduling Coordinator/Dispatcher 10am - 7pm (Hybrid)
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
About the position
The Interpreter Scheduling Coordinator and Dispatcher at Hanna Interpreting Services plays a crucial role in managing the scheduling and dispatching of interpreters for various interpretation jobs. This position is integral to ensuring effective communication across cultures and languages, contributing to the company's mission of inclusivity and accessibility. The role involves a fast-paced environment filled with problem-solving, critical thinking, and direct communication with clients and interpreters.
Responsibilities
• Manage a team of skilled interpreters, maintaining their schedules and ensuring readiness for assignments.
,
• Efficiently assign interpreters to appointments based on expertise, location, and availability.
,
• Liaise with clients to understand their language service needs and ensure a smooth interpretation process.
,
• Tackle logistical challenges, adapting to last-minute changes and ensuring all parties are informed.
,
• Collaborate with internal teams to identify areas for process optimization.
Requirements
• Strong organizational skills with the ability to multitask in a fast-paced environment.
,
• Exceptional communication and interpersonal abilities to interact effectively with interpreters and clients.
,
• Adaptability and composure under pressure, maintaining professionalism in all situations.
,
• A passion for languages and cross-cultural understanding.
Nice-to-haves
• Previous experience in interpreter coordination, dispatch, or related fields.
Benefits
• Health Insurance
,
• Vision & Dental Insurance
,
• Life Insurance
,
• 401k with 4% match
,
• Vacation time
,
• Sick Leave
,
• Paid Holidays
,
• Paid Half-Day on birthdays
,
• Lunch provided on birthdays
,
• Full-access to Snack Bar
,
• Breakfast provided for onsite staff every Friday Apply tot his job
The Interpreter Scheduling Coordinator and Dispatcher at Hanna Interpreting Services plays a crucial role in managing the scheduling and dispatching of interpreters for various interpretation jobs. This position is integral to ensuring effective communication across cultures and languages, contributing to the company's mission of inclusivity and accessibility. The role involves a fast-paced environment filled with problem-solving, critical thinking, and direct communication with clients and interpreters.
Responsibilities
• Manage a team of skilled interpreters, maintaining their schedules and ensuring readiness for assignments.
,
• Efficiently assign interpreters to appointments based on expertise, location, and availability.
,
• Liaise with clients to understand their language service needs and ensure a smooth interpretation process.
,
• Tackle logistical challenges, adapting to last-minute changes and ensuring all parties are informed.
,
• Collaborate with internal teams to identify areas for process optimization.
Requirements
• Strong organizational skills with the ability to multitask in a fast-paced environment.
,
• Exceptional communication and interpersonal abilities to interact effectively with interpreters and clients.
,
• Adaptability and composure under pressure, maintaining professionalism in all situations.
,
• A passion for languages and cross-cultural understanding.
Nice-to-haves
• Previous experience in interpreter coordination, dispatch, or related fields.
Benefits
• Health Insurance
,
• Vision & Dental Insurance
,
• Life Insurance
,
• 401k with 4% match
,
• Vacation time
,
• Sick Leave
,
• Paid Holidays
,
• Paid Half-Day on birthdays
,
• Lunch provided on birthdays
,
• Full-access to Snack Bar
,
• Breakfast provided for onsite staff every Friday Apply tot his job