Why join UMass Global?Competitive compensation and benefits promote your health and well-being. UMass Globa embraces inclusion, promotes corporate responsibility, and applies sustainable practices on the job and in the office.Exceptional BenefitsAt the University of Massachusetts Global, we value the personal health and financial well-being of our employees. Our affordable and flexible benefits packages truly encompass our mission and values by giving our employees peace of mind to allow them to focus on their professional development and other important aspects in their lives. Our benefits include:·         Employee Assistance Program (EAP)·         Wellness Programs (Physical and Mental Health Challenges, Campus Events)·         Robust and comprehensive Retirement Plan (Basic, Supplemental, Roth options)·         Professional development through online learning and training tools·         Service/Recognition awards·         Paid time offThe Administrative Assistant provides general administrative support to the School of Education, including data entry, maintaining spreadsheets, gathering information, and assisting with reports. Also supports social media management and helps create basic digital content such as graphics, newsletters, and website update. This opportunity is a temporary position. This position is Part-time Monday -Friday with an average of 20 hours a week. Hours can be semi-flexible. Remote from Alabama, Arizona, California, Georgia, Idaho, Indiana, Massachusetts, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin. NOTE: Unless otherwise indicated, work hours are based on Pacific Time (PST). The hiring range for this position is $17.00 - $21.50 per hour. Offers are determined by a variety of factors, including but not limited to: geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.<div>TYPE OF SUPERVISION:   </div><div>Receive close supervision from Director, Clinical Services. </div><div><ul><li>Close Supervision — indicates that the incumbent is assigned duties according to specific procedures. Work is checked frequently, and in addition there may be formal training. </li></ul></div><div>POSITION DUTIES AND RESPONSIBILITIES:    </div><div><div><div></div><div><div>ESSENTIAL FUNCTIONS:   </div></div><div><div>Percentage </div></div><div><div><ul><li>Provides assistance for department programs, processes, and functions </li></ul></div><div><ul><li>Performs data entry, information gathering, and maintains spreadsheets or databases from various systems (e.g., student information systems, placement platforms) </li></ul></div><div><ul><li>Compiles simple reports and data summaries to inform program planning and decision-making </li></ul></div><div><ul><li>Assists in preparing digital materials such as presentations, newsletters, website updates, or basic social media content </li></ul></div><div><ul><li>Coordinates content scheduling and updates across digital platforms to promote department activities and communications </li></ul></div></div><div><div>95% </div></div><div><div><ul><li>Perform other duties, as assigned </li></ul></div></div><div><div>5% </div></div><div><div>TOTAL </div></div><div><div>100% </div></div></div></div><div><div> </div><div>POSITION SPECIFICATIONS AND REQUIREMENTS: </div><div>EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES: </div><div><ul><li>At least 2 years of administrative experience, or an equivalent combination of relevant education, training, and work experience. </li></ul></div><div><ul><li>Experience using tools such as Excel, Google Sheets, or other data management platforms to organize and summarize information. </li></ul></div><div><ul><li>Familiarity with maintaining or contributing to organizational social media accounts is a plus. </li></ul></div><div> </div><div>ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:  </div><div><ul><li>Strong working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) or equivalent Google Workspace tools (Gmail, Docs, Sheets, Slides) </li></ul></div><div><ul><li>Experienced in using productivity and collaboration tools such as Microsoft Office, Microsoft Teams, or Google Workspace to support clear, respectful, and engaging communication </li></ul></div><div><ul><li>Ability to learn and leverage AI-powered tools (e.g., Microsoft Copilot, Google Gemini, ChatGPT, Grammarly, or similar) to improve productivity, streamline communication, draft content, summarize information, and support day-to-day administrative tasks </li></ul></div><div><ul><li>Knowledge of academic processes in college/university setting  </li></ul></div><div><ul><li>Strong written and verbal communication skills </li></ul></div><div><ul><li>Highly developed organizational skills and attention to detail  </li></ul></div><div><ul><li>Ability to work effectively and independently within a collaborative remote work environment </li></ul></div><div><ul><li>Ability to prioritize multiple tasks and perform them in a timely and efficient manner </li></ul></div><div><ul><li>Ability to work with deadlines and handle interruptions </li></ul></div><div><ul><li>Willingness to learn new skills </li></ul></div><div>Desired: </div><div><ul><li>Familiarity with PK-12 education systems and a commitment to supporting educators  </li></ul></div></div><div><div><ul><li>Understanding of FERPA, including student privacy rights and institutional responsibilities </li></ul></div><div> </div><div> </div><div>Machines, Tools, Equipment, Electronic Devices and Software:  Personal computer and intermediate knowledge of Zoom, Microsoft Office Suite, including word, excel, teams and outlook or equivalent Google Workspace tools (Gmail, Docs, Sheets, Slides).  </div><div> </div><div>Contact with Students:  Occasional </div><div>Contact with Faculty and/or Staff:  Frequent </div><div>Contact with Community and Vendors: Occasional </div><div> </div><div> </div><div>SPECIAL REQUIREMENTS:  </div><div>Position may be required to work flexible hours particularly given the need to support students’ or stakeholders’ extended hours of operation and may require occasional weekend and/or evening work.  Applicants for this position are subject to a background check and a criminal history review. </div><div> </div><div>PHYSICAL DEMANDS:   </div><div>To comply with the provisions of the Americans with Disabilities Act, specify the physical conditions of the essential functions of the position by checking the frequency for each physical requirement as appropriate. If a physical requirement is not applicable, the corresponding row may be left blank. </div></div><div><div><div></div></div></div><div>WORK ENVIRONMENT:  </div><div>The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Positions designated as remote will work at a remote location in which the employee is expected to maintain a proper home office environment characterized by a comfortable, ergonomically designed workspace with adequate lighting, minimal distractions, and the necessary technology and supplies to support efficient work.   </div><div> </div><div>CONFIDENTIAL DATA:  </div><div>This position may be exposed to confidential information about the University and our students on a regular basis. Disclosure of such information to any outside party in a business or social context can seriously impact the University, and may jeopardize the relationship of trust we enjoy with our students. Please refer to the Protection of Confidential Information policy found in the University Policies section of the Employee Handbook for additional guidelines regarding the protection of confidential data. </div><div> </div><div>PROFESSIONALISM:   </div><div>Performs responsibilities in a professional and ethical manner; actively participates in maintaining a work environment that is respectful, positive, inclusive, and safe; while adhering to the University’s policies and procedures, and all state and federal laws and regulations, wherein the University operates. </div>Equal Employment Opportunity - University of Massachusetts Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of  age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at <a href="mailto:recruiting@umassglobal.edu" target="_blank" rel="noopener noreferrer">recruiting@umassglobal.edu</a>.

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