Customer Service Representative Assistant (Non-IT & IT Remote)

We are hiring for the position of Customer Service Representative Assistant, offering remote work opportunities in both Non-IT and IT sectors. This is a great chance for individuals who are passionate about providing exceptional customer service while working from the comfort of their own home.

Position:

• Customer Service Representative Assistant (Non-IT & IT)
• Remote/Work From Home
• Full-Time or Part-Time

Job Description:

• Respond to customer inquiries via phone, email, or chat
• Provide assistance and support related to Non-IT or IT products/services
• Troubleshoot technical issues (for IT support roles) or assist with non-technical inquiries (for Non-IT support roles)
• Document customer interactions and ensure accurate records are maintained
• Assist with processing orders, returns, or providing product/service information
• Ensure high levels of customer satisfaction by resolving issues in a timely manner

Skills Needed:

• Strong communication skills in English (written and verbal)
• Ability to provide clear and accurate information
• For IT support roles, basic knowledge of technology and troubleshooting is preferred
• For Non-IT roles, customer service or product knowledge is an asset
• Ability to multi-task and work efficiently under pressure
• Proficient in using computers and customer service software
• Prior experience in customer service (IT or Non-IT) is a plus, but not mandatory

Job Highlights:

• Remote Work: Work from home, no commuting required
• Flexible Hours: Full-time or part-time options available
• Training Provided: Full training and guidance on handling customer queries and troubleshooting
• Supportive Environment: Join a team focused on providing excellent customer support

Benefits:

• Work from the comfort of your home
• Opportunity to grow in a dynamic customer service role
• Gain experience in both IT and Non-IT customer service
• Competitive salary and opportunities for career advancement

How to Apply:
For more details, please apply through our job portal.

This is an excellent opportunity for anyone looking to start or grow their career in customer service, whether you have an IT background or are interested in Non-IT support roles.

Thank you, and we look forward to having you on our team!