E-commerce Executive Jobs in Coimbatore - Online Sales Support

Job Summary:

We are looking for a highly motivated and organized E-commerce Executive to join our team in Coimbatore. The role involves supporting and enhancing our online sales operations, managing product listings, handling customer inquiries, and ensuring seamless processing of online orders. This position offers an exciting opportunity to work in a dynamic e-commerce environment and contribute to the growth and success of our online sales platform.

Key Responsibilities:

• Manage and update product listings on various online platforms.
• Monitor online store performance, sales trends, and inventory levels.
• Respond to customer inquiries, ensuring timely and effective resolutions.
• Coordinate with the marketing team to implement promotional campaigns.
• Process online orders, track shipments, and ensure timely deliveries.
• Analyze sales data and provide regular reports on performance metrics.
• Optimize online content and ensure a seamless customer shopping experience.
• Handle returns, exchanges, and refunds, ensuring a smooth process for customers.
• Work with third-party vendors and partners to enhance product visibility and availability.

Required Skills and Qualifications:

• Bachelors degree in Business, Marketing, or a related field.
• Proven experience in e-commerce or online sales support is preferred.
• Familiarity with online sales platforms (Amazon, Flipkart, Shopify, etc.).
• Strong communication and customer service skills.
• Basic understanding of digital marketing and SEO techniques.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office and Google Suite.
• Excellent organizational and problem-solving skills.

Experience:

• Minimum of 1-2 years of experience in e-commerce or online sales support roles.
• Experience in managing online sales platforms and customer inquiries.
• Prior experience in a customer service or administrative support role is a plus.

Working Hours:

• Full-time position (40 hours per week).
• Flexible working hours with a hybrid model (office and remote work options available).
• Occasional weekend work may be required, especially during peak seasons.

Knowledge, Skills, and Abilities:

• Strong analytical skills to monitor and interpret sales data.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks simultaneously while maintaining attention to detail.
• Knowledge of e-commerce platforms, order management systems, and customer service tools.
• Ability to adapt to new technologies and quickly learn new tools and systems.

Benefits:

• Competitive salary with performance-based incentives.
• Health insurance and other employee welfare benefits.
• Opportunities for skill development and career growth.
• Work-life balance with flexible hours.
• Friendly and collaborative work environment.
• Regular team-building activities and events.

Why Join Us?

At The Elite Job, we believe in fostering a culture of growth, collaboration, and innovation. By joining our team, you will have the opportunity to work in a fast-paced, evolving industry and contribute directly to our companys success. We are committed to your personal and professional development, offering you the resources and support to advance your career. If you are passionate about e-commerce and looking for a dynamic, rewarding career path, this is the perfect opportunity for you.

How to Apply:

Interested candidates are encouraged to submit their updated resume and a cover letter detailing their relevant experience and why they are the best fit for this position. Applications can be sent to us or through our careers page.

We look forward to reviewing your application and welcoming you to our team!