Customer Service Agent - Work From Home (All Parishes)

Job Title: Customer Service Agent – Work From Home (All Parishes)

Job Summary:
The Elite Job is looking for reliable and motivated individuals from all parishes across Jamaica to join our team as Customer Service Agents. In this fully remote role, you will assist customers with inquiries, provide accurate information, and help resolve issues — all while working from the comfort of your home. This is an ideal opportunity for anyone seeking flexible, stable, and rewarding employment.

Key Responsibilities:

• Responding to customer inquiries via phone, email, or chat.

• Offering product or service information and guiding customers through basic solutions.

• Logging all interactions and maintaining accurate records in our system.

• Escalating unresolved issues to the appropriate teams when necessary.

• Maintaining professionalism and empathy in every customer interaction.

Required Skills and Qualifications:

• Clear communication skills (verbal and written).

• Basic computer skills and familiarity with navigating online systems.

• Ability to work independently and manage time effectively.

• Reliable internet connection and a quiet home workspace.

• Customer-oriented with a positive attitude.

Experience:
No previous experience required — full training will be provided. Freshers are welcome to apply.

Working Hours:
Flexible scheduling options, including day, evening, and weekend shifts. Full-time and part-time opportunities available.

Knowledge, Skills, and Abilities:

• Willingness to learn and adapt to new tools and procedures.

• Patience, empathy, and strong listening skills.

• Ability to handle multiple tasks efficiently in a remote setting.

• Strong attention to detail and problem-solving ability.

Benefits:

• Work-from-home from any parish in Jamaica.

• Flexible hours to suit your personal schedule.

• Training and continued support provided.

• Competitive pay and room for growth within the company.

Why Join The Elite Job:
The Elite Job is committed to empowering people across Jamaica with flexible, remote employment opportunities. As a Customer Service Agent, you will become part of a supportive team that values your growth and work-life balance — no matter where you live.

How to Apply:
To apply for the Customer Service Agent – Work From Home (All Parishes) position, please visit our website and upload your resume. We look forward to helping you start a fulfilling remote career!