Inventory Specialist

About the position

Responsibilities

• Execute, monitor, and train inventory best practices and standard operating procedures.
• Support pharmacy inventory management activities including receiving, counting, ordering, and facilitating returns.
• Champion On-Shelf Availability and manage all in-store inventory processes.
• Validate and ensure accuracy of planograms.
• Review and coordinate the proper use of reports and system applications.
• Execute and maintain front end and pharmacy asset protection techniques.
• File claims for warehouse and vendor overages, shortages, order errors, or damaged goods.
• Open and close the store in the absence of store management.
• Engage customers by greeting them and offering assistance.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with team members.
• Execute and coach team members on warehouse and vendor inventory management processes.
• Scan in all deliveries while the vendor is still in the store.
• Verify all pharmacy shipments are posted for products physically received.
• Complete On-Shelf Availability end-to-end process.
• Facilitate excess inventory returns or interstore pharmacy transfers.
• Complete execution of all pricing activities including price changes and markdowns.
• Maintain accurate inventory counts and compliance with state and local laws.
• Assist in the maintenance of inventory records.
• Prepare for physical inventory and support physical inventory day activities.
• Assist and coach store team on all package delivery activities.
• Register all related sales on assigned point-of-sale system.
• Attend company-based trainings for continuous development.
• Serve as a liaison between management and non-management team members.

Requirements

• Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Must have a willingness to work a flexible schedule, including evening and weekend hours.
• Achieving expectations rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multi-task and manage execution.
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.