Payroll Services Coordinator

About the position

The primary responsibility of this position is to offer payroll assistance to our Accounting Specialists, clients, and Accounting Services team. The individual in this role will be part of a highly skilled team that operates with speed, intelligence, and diligence to deliver an outstanding experience to our clients and contractors. Daily tasks for this position involve maintaining spreadsheets, entering data, communicating with BELAY Accounting Services contractors, managing department priorities, and providing administrative support. As a member of the BELAY Corporate Team, you are expected to participate in phone calls and meetings (virtual and onsite), while serving as an example of the company's mission: BELAY exists to glorify God by providing solutions that equip our clients with the confidence to climb higher.

Responsibilities
• Represent BELAY in a positive and professional manner
,
• Exemplify our Core Values and Mission Statement to live out BELAY's culture each day
,
• Be a good steward of our Vision: 'Our vision is to help you achieve your vision'
,
• Collaborate with and help teammates while maintaining a positive and professional attitude; fostering teamwork
,
• Quarterly review of client's ADP account to ensure basic audit items are correct
,
• Manage Payroll Inbox and Payroll ticketing system and triage questions and needs
,
• Align the payroll vendor invoice with the client billing statement to ensure consistency
,
• Support payroll implementation processes by gathering required documentation, scheduling client meetings, and conducting client onboarding sessions
,
• Maintain updated implementation skills to serve as backup for the Payroll Implementation Specialist
,
• Generate reports as needed from both active and past payroll providers
,
• Troubleshoot technical issues for clients and contractors and work with the payroll partner to resolve
,
• Act as the primary contact for inquiries and issues related to payroll and taxes
,
• Track responses from ADP service team to ensure timely and appropriate responses are received
,
• Assist with any other tasks or projects as assigned
,
• Maintain payroll SOPs and best practices for Accounting Professionals and payroll engagements
,
• Communicate ADP updates and changes to Accounting Professionals
,
• Oversee the management of payroll terminations

Requirements
• Strong communication skills (both written and verbal)
,
• Analytical and problem-solving skills
,
• BA/BS degree or equivalent work experience
,
• Knowledge of fundamental payroll and payroll tax best practices
,
• Proficient in spreadsheet software (e.g., Google Sheets, Microsoft Excel) for data entry, reporting, and maintaining records
,
• Driven self-starter, positive thinker, loyal, and trustworthy
,
• Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action orientation
,
• Ability to learn new technology quickly
,
• Team player who is willing and able to 'roll up the shirt sleeves' to get a project done when needed
,
• A high degree of autonomy with the capability of working remotely

Nice-to-haves

undefined

Benefits
• Work from home full-time
,
• Standard business hours are Monday-Friday
,
• Full-time exempt, W-2 role Apply tot his job