Managerial Consultant II / Internal Strategy & Operations Consultant

Posted 2025-08-15
Remote, USA Full Time Immediate Start
About the position

TPMG Consulting Services is TPMG's regional (NCAL), internal consulting group. We collaborate with groups inside and outside the organization to shape and build strategy for region-wide goals. Business Consultants consult on performance improvement, strategy, change management, program development and implementation, and communication strategies. The team leads quality improvement projects that will scale across the Northern California Region, positively impacting healthcare delivery for millions of people. As part of a consultant team, the Managerial Consultant II will ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across one or more functional tracks or workstreams. This role supports business strategy, organizational alignment, and prioritization of business initiatives. The consultant will provide insight and support the development and implementation of business initiatives, systems, and/or processes to achieve a desired future state. Additionally, the consultant will manage projects and/or programs, participate in change management plans associated with business initiatives, and perform assessments of strategic performance metrics to support these initiatives. Compliance with relevant policies and procedures is also a key responsibility of this role.

Responsibilities
• Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members.
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• Listens to, addresses, and seeks performance feedback.
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• Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage/improve them.
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• Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work.
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• Assesses and responds to the needs of others to support a business outcome.
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• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship.
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• Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information.
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• Supports the completion of priorities, deadlines, and expectations.
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• Identifies and speaks up for ways to address improvement opportunities.
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• Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across one or more functional tracks or workstreams.
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• Supports and may contribute to business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior team members to facilitate the development, refinement, and articulation of the business strategy.
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• Evaluates performance metrics, standards, and methods to establish business success.
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• Assists in the development of strategic roadmaps for solution development and deployment.
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• Collaborates with cross-functional stakeholders, often with competing/conflicting objectives to ensure cohesive and reachable metrics.
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• Manages assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives.
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• Develops requirements for small-to-mid-scale business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate.
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• Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by building a working understanding of how current processes impact business operations across one or more domains.
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• Maps current state against future state processes; engages stakeholders to identify the operational needs and impact of requirements on upstream and downstream solution components.
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• Identifies and validates value gaps and opportunities for process enhancements or efficiencies.
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• Assists in the establishment of appropriate governance and workgroup infrastructures to accomplish strategic outcomes.
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• Manages projects and/or programs by coordinating stakeholders; recommending or assigning team resources based on project needs and team member strengths.
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• Consults in the development, analysis, and management of project/program plans; collaborates on the coordination of project/program scope, schedules, and resource forecasts.
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• Proactively monitors and identifies project/program/business initiative risks, issues, and trigger events; resolves or escalates risks or issues as appropriate.
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• Participates in change management plans associated with business initiatives by engaging stakeholders to obtain support and buy-in for changes.
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• Collaborates with senior management, project/program champions, and business owners to communicate and align improvement initiatives with business objectives.
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• Uses appropriate change management methods and approaches; ensures stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change.
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• Performs assessments of strategic performance metrics under the guidance of more senior team members to support business initiatives by working with data analytic teams to translate business requirements into analytic specifications.
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• Uses appropriate data analysis tools and approach to assess business performance; deploying suitable data gathering and analysis methods (e.g., process observation, hard data, etc.).
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• Conducts statistical analyses and/or testing to evaluate the effectiveness of business solutions; identifies and alleviates risks through data-driven analysis.
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• Serves as an advocate for continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, training seminars, and/or speaking events as appropriate.
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• Contributes to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serves as an advocate to ensure continuous learning and improvement is championed as a people strategy.
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• Provides training and guidance to stakeholders as appropriate.
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• Supports compliance of work activities by adhering to KP, departmental, and/or business line policies and procedures.

Requirements
• Bachelors degree from an accredited college or university and Minimum two (2) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business Administration, Public Health, Health Services Administration, or related field OR Minimum five (5) years experience in consulting, project management, data analytics, operations or a directly related field.
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• Applied Data Analysis; Service Focus; Business Acumen; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Risk Assessment.

Nice-to-haves
• One (1) years experience providing consultation on UXD projects, programs, or initiatives.
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• One (1) years experience working with advanced Excel functions including, formulas, pivot tables, vlookup, macros, etc.

Benefits
• Health insurance coverage
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• Dental insurance coverage
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• Vision insurance coverage
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• 401k benefit for retirement savings plan
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• 401(k) matching benefit
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• Paid holidays
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• Flexible scheduling options
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• Professional development opportunities
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• Employee discount programs Apply tot his job
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