(Teleworking) American Express Customer Service Remote Job in Arlington, TX
Posted 2025-08-17
Remote, USA
Full Time
Immediate Start
American Express is currently hiring Customer Service Representatives for fully remote positions in Arlington, TX. This telework opportunity is perfect for candidates who are self-motivated, resourceful, and passionate about customer care. You'll work from home, providing premium service to American Express card members while building a fulfilling and flexible career.
Key Responsibilities:
- Handle inbound customer inquiries via phone, chat, or email
- Resolve questions related to billing, payments, rewards, and account services
- De-escalate issues with professionalism and provide solutions aligned with company policies
- Maintain accurate records of all customer interactions
- Uphold the American Express standard for exceptional service and empathy
Compensation & Benefits:
- Competitive hourly rate plus performance-based bonuses
- Remote work-from-home flexibility
- Extensive paid training and ongoing support
- Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off
Why Work With American Express?
- Join a globally respected company with a strong commitment to ethics and excellence
- Enjoy a structured career path with room to grow within customer service or beyond
- Be part of a remote team that values connection, performance, and well-being
- Work from the comfort of your Arlington home while making a difference
Location Requirements:
Candidates must reside in Arlington, TX, and have a quiet, dedicated workspace with a reliable internet connection. This position is remote but location-specific.
Qualifications:
- High school diploma or equivalent
- Prior experience in customer service is preferred
- Strong communication and multitasking abilities
- Tech-savvy and comfortable working independently
- Problem-solving mindset and empathy-driven approach
Apply now and take the next step in your remote career with American Express—where your passion for service meets professional growth.
Key Responsibilities:
- Handle inbound customer inquiries via phone, chat, or email
- Resolve questions related to billing, payments, rewards, and account services
- De-escalate issues with professionalism and provide solutions aligned with company policies
- Maintain accurate records of all customer interactions
- Uphold the American Express standard for exceptional service and empathy
Compensation & Benefits:
- Competitive hourly rate plus performance-based bonuses
- Remote work-from-home flexibility
- Extensive paid training and ongoing support
- Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off
Why Work With American Express?
- Join a globally respected company with a strong commitment to ethics and excellence
- Enjoy a structured career path with room to grow within customer service or beyond
- Be part of a remote team that values connection, performance, and well-being
- Work from the comfort of your Arlington home while making a difference
Location Requirements:
Candidates must reside in Arlington, TX, and have a quiet, dedicated workspace with a reliable internet connection. This position is remote but location-specific.
Qualifications:
- High school diploma or equivalent
- Prior experience in customer service is preferred
- Strong communication and multitasking abilities
- Tech-savvy and comfortable working independently
- Problem-solving mindset and empathy-driven approach
Apply now and take the next step in your remote career with American Express—where your passion for service meets professional growth.