Danish Speaking Customer Support for Social Media

<p>Patrique Mercier Recruitment FR is focused on connecting skilled professionals with engaging career opportunities. We are currently looking for a Danish Speaking Customer Support Representative for Social Media. This role is ideal for individuals who are passionate about social media and enjoy providing high-quality customer service to Danish-speaking users.</p><br><h3>Responsibilities</h3><ul> <li>Provide outstanding customer support to Danish-speaking clients across various social media platforms.</li> <li>Assist customers with inquiries, complaints, and product information via direct messages and comments.</li> <li>Engage with the online community to foster positive relationships and brand loyalty.</li> <li>Monitor social media channels for customer feedback and escalate issues when necessary.</li> <li>Document user interactions and ensure accurate record-keeping in the CRM system.</li> <li>Collaborate with marketing and product teams to relay customer suggestions and improve service offerings.</li> <li>Stay updated on the latest social media trends and tools to enhance customer engagement strategies.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Previous experience in customer service, preferably within social media or digital marketing.</li> <li>Strong communication skills with a focus on building customer relationships.</li> <li>Technologically savvy with a good understanding of social media platforms and tools.</li> <li>Ability to work in a fast-paced environment while maintaining attention to detail.</li> <li>Proficient in using CRM systems and standard office applications.</li> <li>Flexibility to work varied hours, including evenings and weekends as necessary.</li> </ul><p><strong>Benefits</strong></p><ul> <li>&nbsp;Private Health Insurance&nbsp;</li> <li> Training &amp; Development&nbsp;</li> <li>&nbsp;Performance Bonus &nbsp; </li> <li> 2 Extra Salaries Per Year Fully Paid Training&nbsp;&nbsp;</li> <li> Fully Paid Relocation Package ( flight, transfer and hotel )&nbsp;&nbsp;&nbsp;</li> <li> Free Greek Lessons, discounts and other perks</li> </ul>