Ramp Agent (Customer Service Agent) - MIA> at Delta Airlines Miami, FL

Delta Airlines, a leading global airline known for its commitment to safety, customer service, and operational excellence, is seeking dedicated individuals to join their team at Miami International Airport as Ramp Agents, also referred to as Customer Service Agents. Delta Airlines, headquartered in Atlanta, Georgia, is a major airline that operates an extensive domestic and international network, serving millions of passengers annually. The company prides itself on delivering a superior flying experience supported by its dedicated employees who work behind the scenes to ensure smooth and efficient airport operations. Delta's Ramp Agents play a crucial role in the airport's day-to-day activities by managing baggage, cargo, and aircraft movements on the ramp. This position is vital to maintaining on-time departures and arrivals, contributing directly to operational efficiency and customer satisfaction. As a Ramp Agent, you will be responsible for safely loading and unloading baggage and cargo, operating various types of ground support equipment, and assisting in the positioning of aircraft at the gates. This role requires a keen attention to safety protocols and the ability to work effectively in a fast-paced airport environment. The employment type for this role is typically full-time or part-time with opportunities for shifts that may include early mornings, nights, weekends, and holidays, reflecting the 24/7 nature of airline operations. While salary details vary based on experience and location, Delta Airlines offers competitive compensation combined with benefits that support the well-being and professional growth of its employees. In this position, the Ramp Agent will ensure the safe handling of baggage, mail, and cargo, operate ground equipment such as tugs, belt loaders, and tow tractors, and provide essential support to the aircraft ground operations team. The role also includes assisting in guiding aircraft to and from gates, ensuring on-time connections, and contributing to overall customer service by supporting punctual and efficient airport operations. Safety, reliability, and teamwork are paramount in succeeding as a Ramp Agent at Delta Airlines, where every action contributes to a seamless travel experience for passengers.

• High school diploma or equivalent
• Must be able to lift heavy objects consistently
• Ability to work flexible schedules including nights, weekends, and holidays
• Must have legal authorization to work in the United States
• Ability to pass background checks and drug screenings
• Willingness to adhere strictly to safety regulations
• Strong physical stamina and endurance