Deposit Operations Specialist I
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
About the position
Join Mercantile Bank as a Full Time Deposit Operations Specialist I, where you will play a crucial role in ensuring customer satisfaction in the banking industry. This position offers a hybrid working schedule, allowing you to work both in the office and from home after training. You will be part of an innovative and energetic team, contributing to a customer-centric organization that values integrity and excellence.
Responsibilities
• Process customer transactions accurately and efficiently.
,
• Maintain accurate records of deposit operations.
,
• Resolve discrepancies promptly and effectively.
,
• Handle client inquiries and provide exceptional customer service.
,
• Collaborate with team members to enhance operational efficiency.
,
• Adhere to compliance guidelines and contribute to a culture of accountability.
Requirements
• Strong analytical skills and attention to detail.
,
• Excellent communication skills for customer and team interactions.
,
• Problem-solving abilities to resolve discrepancies and challenges.
,
• Customer-centric approach to improve client relationships.
,
• Adaptability and willingness to collaborate in a dynamic environment.
Nice-to-haves
• Proactive attitude toward learning and personal growth.
Benefits
• Medical, Dental, Vision insurance
,
• 401(k) with 100% match up to the first 5%
,
• Life Insurance
,
• Health Savings Account
,
• Flexible Spending Account
,
• Competitive Salary
,
• Paid Time Off
,
• Employee Assistance Program (EAP)
,
• Adoption and IVF Assistance
,
• Fitness Equipment Purchase Plan
,
• Tuition Reimbursement
,
• Exceptional training and development opportunities Apply tot his job
Join Mercantile Bank as a Full Time Deposit Operations Specialist I, where you will play a crucial role in ensuring customer satisfaction in the banking industry. This position offers a hybrid working schedule, allowing you to work both in the office and from home after training. You will be part of an innovative and energetic team, contributing to a customer-centric organization that values integrity and excellence.
Responsibilities
• Process customer transactions accurately and efficiently.
,
• Maintain accurate records of deposit operations.
,
• Resolve discrepancies promptly and effectively.
,
• Handle client inquiries and provide exceptional customer service.
,
• Collaborate with team members to enhance operational efficiency.
,
• Adhere to compliance guidelines and contribute to a culture of accountability.
Requirements
• Strong analytical skills and attention to detail.
,
• Excellent communication skills for customer and team interactions.
,
• Problem-solving abilities to resolve discrepancies and challenges.
,
• Customer-centric approach to improve client relationships.
,
• Adaptability and willingness to collaborate in a dynamic environment.
Nice-to-haves
• Proactive attitude toward learning and personal growth.
Benefits
• Medical, Dental, Vision insurance
,
• 401(k) with 100% match up to the first 5%
,
• Life Insurance
,
• Health Savings Account
,
• Flexible Spending Account
,
• Competitive Salary
,
• Paid Time Off
,
• Employee Assistance Program (EAP)
,
• Adoption and IVF Assistance
,
• Fitness Equipment Purchase Plan
,
• Tuition Reimbursement
,
• Exceptional training and development opportunities Apply tot his job