Credit Representative (remote Iowa)
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<div>
<h4>Job Details</h4>
<div><strong>Level</strong>: Entry</div>
<div><strong>Job Location</strong>: MI90 Iowa Home Office - Des Moines, IA</div>
<div><strong>Position Type</strong>: Full-time</div>
<div><strong>Education Level</strong>: High School Diploma/GED or equivolent</div>
<div><strong>Salary Range</strong>: $15.50 - $17.00 Base+Commission/month</div>
<div><strong>Travel Percentage</strong>: None</div>
<div><strong>Job Shift</strong>: Day</div>
<div><strong>Job Category</strong>: Customer Service</div>
</div>
<h4>Description</h4><p><span style="font-family:Arial, Helvetica, sans-serif;"><strong><em><span style="background-color:#ffff00;"><span style="color:#000000;">Remote: State of Iowa area only</span></span></em></strong></span></p>
<p><strong><em>Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we’re looking for someone like you!</em></strong></p>
<p><strong><em> </em></strong></p>
<p><strong>Join the Industry Leader</strong><br>
Professional, the nation’s top provider of accounts receivable management services, is hiring <strong>Credit Representatives</strong> right now! We’re revolutionizing the collections industry—one call, text, and chat at a time—and we need compassionate, driven individuals to join us.</p>
<p><strong>Why Choose Professional?</strong><br>
At Professional, we believe every interaction matters. That’s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone—delivering top-notch service at every touchpoint.</p>
<p>If you’re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you!</p>
<p><strong>Job Details:</strong></p>
<ul>
<li>Position is Full-Time, 40 hours per week, working Monday – Friday, 8 am – 5 pm PST</li>
<li>Location: Work from Home (State of Iowa area only)</li>
</ul>
<p><strong>Work from Home Requirements:</strong></p>
<ul>
<li>Minimum of 1.5 years 1<sup>st</sup> or 3<sup>rd</sup> party collection experience.</li>
<li>Dedicated, private room in your home that is quiet during work hours.</li>
<li>Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.</li>
<li>Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment.</li>
<li>You will be required to sign and acknowledge these work-from-home requirements.</li>
<li>Must have a personal cell phone to install a security application.</li>
<li>Must be present in virtual work environment via company provided webcam during all working hours.</li>
<li>Must be meeting minimum performance levels and KPI’s.</li>
</ul>
<p><strong>What Will You Be Doing as a Credit Representative?</strong></p>
<ul>
<li>Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text. </li>
<li>We will train you to take inbound and outbound call with utmost professionalism and courtesy<em>. </em></li>
<li>Negotiate and set-up payments.</li>
<li>Navigate cutting edge Customer Relationship Management (CRM) software</li>
<li>Learn negotiation and sales techniques applicable to all industries </li>
<li>Negotiate payment agreements, resolve customer concerns and help consumers get out of debt. </li>
<li>General computer skills are required with the ability to navigate multiple screens and type 25 words per minute</li>
<li>Good decision making skills are required. </li>
</ul>
<p><strong>Top Reasons to Join Our Team:</strong></p>
<ul>
<li>A stable organization offering an exciting yet challenging employment opportunity,</li>
<li>Growth potential, both personally and professionally. </li>
<li>Comprehensive training to set you up for success.</li>
<li>A supportive, dynamic team environment and Company Culture.</li>
<li>The chance to make a meaningful impact by helping people navigate tough times.</li>
<li>Great benefits (health, dental & vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1<sup>st</sup> of the month following 60 days.</li>
<li>We offer a traditional 401k/Roth Plan with discretionary matching.</li>
<li>Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment)</li>
<li>Paid Volunteer and Community Outreach Program that allows you to <em>‘</em><em>help others</em><em>’ </em>in the community,</li>
<li>Compensation begins at $15.50-$17.00 per hour, depending on experience, <em>plus commission.</em> </li>
</ul>
<p>See what it's like to work at Professional Credit by visiting our website at and checking out our video at: <a href="http://professionalcredit.com/index.php/careers" target="_blank" rel="noreferrer noopener">http://professionalcredit.com/index.php/careers</a></p>
<p>Apply today and start making a difference with Professional!</p>
<p><em>EOE/DFW</em></p><h4>Qualifications</h4><br>
<h4>Job Details</h4>
<div><strong>Level</strong>: Entry</div>
<div><strong>Job Location</strong>: MI90 Iowa Home Office - Des Moines, IA</div>
<div><strong>Position Type</strong>: Full-time</div>
<div><strong>Education Level</strong>: High School Diploma/GED or equivolent</div>
<div><strong>Salary Range</strong>: $15.50 - $17.00 Base+Commission/month</div>
<div><strong>Travel Percentage</strong>: None</div>
<div><strong>Job Shift</strong>: Day</div>
<div><strong>Job Category</strong>: Customer Service</div>
</div>
<h4>Description</h4><p><span style="font-family:Arial, Helvetica, sans-serif;"><strong><em><span style="background-color:#ffff00;"><span style="color:#000000;">Remote: State of Iowa area only</span></span></em></strong></span></p>
<p><strong><em>Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we’re looking for someone like you!</em></strong></p>
<p><strong><em> </em></strong></p>
<p><strong>Join the Industry Leader</strong><br>
Professional, the nation’s top provider of accounts receivable management services, is hiring <strong>Credit Representatives</strong> right now! We’re revolutionizing the collections industry—one call, text, and chat at a time—and we need compassionate, driven individuals to join us.</p>
<p><strong>Why Choose Professional?</strong><br>
At Professional, we believe every interaction matters. That’s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone—delivering top-notch service at every touchpoint.</p>
<p>If you’re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you!</p>
<p><strong>Job Details:</strong></p>
<ul>
<li>Position is Full-Time, 40 hours per week, working Monday – Friday, 8 am – 5 pm PST</li>
<li>Location: Work from Home (State of Iowa area only)</li>
</ul>
<p><strong>Work from Home Requirements:</strong></p>
<ul>
<li>Minimum of 1.5 years 1<sup>st</sup> or 3<sup>rd</sup> party collection experience.</li>
<li>Dedicated, private room in your home that is quiet during work hours.</li>
<li>Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.</li>
<li>Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment.</li>
<li>You will be required to sign and acknowledge these work-from-home requirements.</li>
<li>Must have a personal cell phone to install a security application.</li>
<li>Must be present in virtual work environment via company provided webcam during all working hours.</li>
<li>Must be meeting minimum performance levels and KPI’s.</li>
</ul>
<p><strong>What Will You Be Doing as a Credit Representative?</strong></p>
<ul>
<li>Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text. </li>
<li>We will train you to take inbound and outbound call with utmost professionalism and courtesy<em>. </em></li>
<li>Negotiate and set-up payments.</li>
<li>Navigate cutting edge Customer Relationship Management (CRM) software</li>
<li>Learn negotiation and sales techniques applicable to all industries </li>
<li>Negotiate payment agreements, resolve customer concerns and help consumers get out of debt. </li>
<li>General computer skills are required with the ability to navigate multiple screens and type 25 words per minute</li>
<li>Good decision making skills are required. </li>
</ul>
<p><strong>Top Reasons to Join Our Team:</strong></p>
<ul>
<li>A stable organization offering an exciting yet challenging employment opportunity,</li>
<li>Growth potential, both personally and professionally. </li>
<li>Comprehensive training to set you up for success.</li>
<li>A supportive, dynamic team environment and Company Culture.</li>
<li>The chance to make a meaningful impact by helping people navigate tough times.</li>
<li>Great benefits (health, dental & vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1<sup>st</sup> of the month following 60 days.</li>
<li>We offer a traditional 401k/Roth Plan with discretionary matching.</li>
<li>Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment)</li>
<li>Paid Volunteer and Community Outreach Program that allows you to <em>‘</em><em>help others</em><em>’ </em>in the community,</li>
<li>Compensation begins at $15.50-$17.00 per hour, depending on experience, <em>plus commission.</em> </li>
</ul>
<p>See what it's like to work at Professional Credit by visiting our website at and checking out our video at: <a href="http://professionalcredit.com/index.php/careers" target="_blank" rel="noreferrer noopener">http://professionalcredit.com/index.php/careers</a></p>
<p>Apply today and start making a difference with Professional!</p>
<p><em>EOE/DFW</em></p><h4>Qualifications</h4><br>