Virtual Assistant at American Express (Part/Full Time) - Remote Jobs

Job description Job Summary: We are seeking a dedicated and highly organized Virtual Assistant to join the team at American Express, working remotely. This position offers flexible part-time or full-time hours and provides an excellent opportunity for individuals seeking to contribute to a global brand while maintaining a work-life balance. The ideal candidate will be responsible for providing high-level administrative support, ensuring seamless communication and operations for the team, and performing a variety of tasks to ensure the success of day-to-day operations. Key Responsibilities: • * Provide administrative support to the American Express team, including scheduling meetings, managing calendars, and coordinating communication. • * Handle customer inquiries via phone, email, and chat, providing exceptional service in a timely and efficient manner. • * Organize and maintain digital files, documents, and databases. • * Assist with the preparation of reports, presentations, and other business-related documents. • * Manage project timelines and ensure tasks are completed on time. • * Perform basic data entry and maintain accurate records. • * Assist with event coordination, travel bookings, and other logistical support as needed. • * Collaborate with team members to ensure projects and goals are met efficiently. • * Provide proactive solutions to challenges and anticipate the needs of the team. • Required Skills and Qualifications: • * High school diploma or equivalent; Bachelors degree preferred. • * Proven experience as a virtual assistant or in a similar administrative role. • * Strong proficiency in office software (Microsoft Office Suite, Google Suite, etc.) and communication tools (Zoom, Slack, etc.). • * Excellent written and verbal communication skills. • * Ability to manage multiple tasks efficiently and meet deadlines. • * Highly organized with a keen attention to detail. • * Self-motivated, able to work independently, and take initiative. • * Strong problem-solving skills and ability to adapt in a fast-paced environment. • * Previous experience in customer service or handling client inquiries is a plus. • Experience: • * Minimum of 1 year of experience as a Virtual Assistant or in a similar administrative or customer support role. • * Experience in the finance or corporate sector is a plus but not required. • * Familiarity with virtual collaboration tools, project management platforms, and CRM systems. • Working Hours: • * This position offers flexible working hours, allowing for both part-time and full-time schedules. • * The role requires you to be available during standard business hours (9 AM - 6 PM, local time) with potential for occasional evening shifts depending on the needs of the team. • * As this is a remote position, candidates from any location in the United States are welcome to apply. • Knowledge, Skills, and Abilities: • * Strong organizational skills and time management abilities. • * Excellent multitasking skills and the ability to prioritize tasks effectively. • * Customer-centric mindset with a passion for providing exceptional service. • * Ability to work independently with minimal supervision. • * Proficient in handling confidential information and adhering to data protection standards. • * Technical skills in using remote work tools and software. • Benefits: • * Competitive salary based on experience. • * Health, dental, and vision insurance (for full-time employees). • * Paid time off (PTO) and holidays. • * Flexible working hours and the ability to work remotely. • * Professional development opportunities and training programs. • * Access to employee discounts and perks through American Express. • * A supportive work environment that values innovation and work-life balance. • Why Join: Joining Progressive Technology as a Virtual Assistant for American Express offers an exciting opportunity to work with one of the most respected names in the finance industry. You will be part of a dynamic and innovative team that values your contributions and offers room for growth. American Express provides a supportive work environment that prioritizes employee well-being, development, and work-life balance. Whether you are looking for a part-time role to supplement your income or a full-time career, this position offers flexibility and stability. How to Apply: To apply, please submit your updated resume along with a cover letter detailing your experience and why you would be a great fit for this role. In your cover letter, please indicate whether you are seeking a part-time or full-time position. We look forward to learning more about your qualifications and how you can contribute to our team!