Netflix Customer Service Remote Jobs – (Apply Now) – Pittsburgh, PA
Posted 2025-08-19
Remote, USA
Full Time
Immediate Start
Netflix is currently hiring Remote Customer Service Representatives in Pittsburgh, Pennsylvania. This full-time work-from-home role is perfect for individuals who enjoy problem-solving, providing high-quality service, and working in a dynamic and fast-paced digital environment. You’ll be an essential part of the team that helps Netflix subscribers get the most out of their viewing experience.
Job Summary
As a Customer Service Representative, your primary responsibility is to assist Netflix members with account support, technical issues, and service-related inquiries. You’ll work remotely, leveraging Netflix's tools and resources to deliver accurate and efficient customer support.
Key Responsibilities
- Handle customer inquiries via chat, email, and phone.
- Troubleshoot streaming and device connectivity issues.
- Assist with billing questions and account troubleshooting.
- Ensure timely and professional resolutions for customer issues.
- Log customer interactions and escalate concerns when appropriate.
Qualifications
- Must reside in or near Pittsburgh, PA.
- High school diploma or equivalent is required.
- Excellent verbal and written communication skills.
- Ability to work independently in a remote environment.
- Prior experience in customer service or technical support is a plus but not mandatory.
- Must have a reliable internet connection and a quiet workspace.
Benefits and Pay
- Hourly pay between $20 and $28 based on experience.
- Fully remote, full-time schedule.
- Comprehensive benefits: medical, dental, and vision.
- Paid time off, holidays, and wellness days.
- Netflix provides necessary work-from-home equipment.
How to Apply
Interested applicants should go to the Netflix Careers website and search for Remote Customer Service Jobs in Pittsburgh, PA. Follow the instructions to submit your application. Selected candidates will be invited to complete a virtual assessment and interview process.
Netflix is proud to be an Equal Opportunity Employer and supports a diverse, inclusive workplace.
Job Summary
As a Customer Service Representative, your primary responsibility is to assist Netflix members with account support, technical issues, and service-related inquiries. You’ll work remotely, leveraging Netflix's tools and resources to deliver accurate and efficient customer support.
Key Responsibilities
- Handle customer inquiries via chat, email, and phone.
- Troubleshoot streaming and device connectivity issues.
- Assist with billing questions and account troubleshooting.
- Ensure timely and professional resolutions for customer issues.
- Log customer interactions and escalate concerns when appropriate.
Qualifications
- Must reside in or near Pittsburgh, PA.
- High school diploma or equivalent is required.
- Excellent verbal and written communication skills.
- Ability to work independently in a remote environment.
- Prior experience in customer service or technical support is a plus but not mandatory.
- Must have a reliable internet connection and a quiet workspace.
Benefits and Pay
- Hourly pay between $20 and $28 based on experience.
- Fully remote, full-time schedule.
- Comprehensive benefits: medical, dental, and vision.
- Paid time off, holidays, and wellness days.
- Netflix provides necessary work-from-home equipment.
How to Apply
Interested applicants should go to the Netflix Careers website and search for Remote Customer Service Jobs in Pittsburgh, PA. Follow the instructions to submit your application. Selected candidates will be invited to complete a virtual assessment and interview process.
Netflix is proud to be an Equal Opportunity Employer and supports a diverse, inclusive workplace.