Commercial Lines Account Manager
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<p style="margin-bottom:11px;text-align:center;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><i>Do you enjoy finding collaborative solutions for customers and colleagues? Are you constantly learning and expanding your insurance industry knowledge? Do you thrive in a fast paced, team-oriented environment?</i></span></span></span></p><p style="margin-bottom:11px;"><br><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><b>Your Role...</b> </span><br><span style="vertical-align:baseline;"><span><span><span><span><span style="white-space:pre-wrap;"><span><span><span><span><span><span><span><span>ReSource Pro is looking for a knowledgeable <b>Commercial Lines Insurance Account Manager</b> to join our growing service delivery team. The Commercial Lines Account Manager serves as the main point of contact and technical expert on a client book of business. This role is responsible for working with the dedicated onshore/offshore SDU teams to complete required work; this includes renewing existing policies, binding new business leads, and rounding out accounts to help increase overall revenue on assigned book of business. You will work closely with insureds to build strong customer relationships and train junior team members on customer interactions.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br><br><strong>All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.</strong><br><br><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><b>After 3 months you will<span><span><span><span>...</span></span></span></span></b></span></span></span></p><ul><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span><span><span><span><span style="white-space:pre-wrap;"><span><span><span><span><span><span><span><span>Manage large books of business for commercial lines insurance clients</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Drive customer retention and market additional lines of coverage to grow business and properly insure risks</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Evaluate carrier relationships, commercial insurance products, and market placement</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Provide quality and timely service to customers and clients</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Research, provide recommendations and implement ReSource Pro solutions for clients</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Work in a variety of Agency Management Systems to complete tasks</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Lead day-to-day customer interactions</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Use your subject matter expertise to consult with customers and advise colleagues</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Gather information about client needs and insurance solutions</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals</span></span></span></li></ul><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><b>What you need to be successful…</b> </span></span></span><ul><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;">Bachelor's degree in Insurance, Risk Management, or related field or equivalent experience</span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span><span><span><span><span style="white-space:pre-wrap;"><span><span><span><span><span><span><span><span>3-7 years Property and Casualty insurance experience or related coverage experience in a retail agency or service center</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Active Resident Property and Casualty insurance license required</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Located in Central time zone or Eastern time zone to accommodate client</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Condo/Co-op experience in NY or FL</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Microsoft Office Proficiency - Excel required</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Experience working in Agency Management System required</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Industry designations preferred such as CPCU, CIC, CISR, ARM</span></span></span></li><li class="paragraph" style="margin-left:8px;"><font face="Arial, Helvetica, sans-serif"><span style="font-size:14px;">Ability to adapt and succeed within a team-oriented environment</span></font></li><li class="paragraph" style="margin-left:8px;"><font face="Arial, Helvetica, sans-serif"><span style="font-size:14px;">Excellent problem-solving and customer service skills</span></font></li></ul><div class="paragraph" style="margin-left:8px;"></div><div class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span><span><span><span><span style="white-space:pre-wrap;"><span><span><span><span><span><span><span><span><b>Your Compensation…</b></span></span></span></span></span></span></span> </span></span></span></span></span></span></span></span></span><br><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><span><span><span><span><span style="white-space:pre-wrap;"><span><span><span><span><span><span><span><span>Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is <b>$53,779 -$91,291 annually. </b>The salary range may vary based on the specific geographic location in which the candidate resides.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br> <div><span style="font-size:14px;"><b>Your Interview Process...</b><br>To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom. <br><br>The standard interview process includes: </span></div><ol><li><span style="font-size:14px;">Behavioral Interview with Talent Acquisition </span></li><li><span style="font-size:14px;">Online talent assessment </span></li><li><span style="font-size:14px;">Hiring Manager Interview</span></li></ol><div><span style="font-size:14px;">*Additional interview steps may be added depending on the position or if further evaluation is needed. <br><br>Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process. </span><br> </div></div><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;"><b>Your Benefits & Perks..</b></span></span></span><ul><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">100% paid employee health insurance available on Day 1</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Eligible for all medical, dental, and vision benefits on Day 1</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Remote positions are Internet stipend-eligible</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">401k with employer match, vested on Day 1</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">HSA/FSA available</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Long Term and short-term disability employer-provided</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Generous PTO plan with paid holidays + floating holidays</span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Development and growth opportunities </span></span></span></li><li class="paragraph" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="vertical-align:baseline;">Comprehensive wellness program and prioritization of employee health</span></span></span></li></ul><p><strong>About ReSource Pro:</strong></p>
<p>Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US. </p>
<p><strong>Equal Employment Opportunity Policy</strong></p>
<p>ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>
<p>Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US. </p>
<p><strong>Equal Employment Opportunity Policy</strong></p>
<p>ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>