(Work From Home) Remote Technical Support Jobs – Full Time / Part Time – Virginia Beach, VA

Posted 2025-08-19
Remote, USA Full Time Immediate Start
Are you interested in a remote Technical Support job in Virginia Beach, VA? UPS is hiring for Remote Technical Support positions, offering both full-time and part-time opportunities. This is a great chance to work from home while assisting customers with technical issues related to UPS products and services.

As a Remote Technical Support professional, you will troubleshoot and resolve customer inquiries, ensuring a seamless experience. If you have strong customer service skills and basic technical knowledge, this could be the perfect fit for you!

Key Responsibilities:
- Provide remote technical support to customers through phone, email, or chat.
- Troubleshoot technical issues with UPS products and services.
- Guide customers in navigating the UPS website and services.
- Record customer interactions and technical issues accurately.
- Work with other teams to escalate and resolve complex issues.

Job Requirements:
- Excellent communication and customer service skills.
- Basic technical troubleshooting skills and problem-solving abilities.
- High school diploma or equivalent.
- A stable internet connection and access to a personal computer.
- Availability to work full-time or part-time hours.
- Must reside in the U.S. (Virginia Beach, VA applicants are encouraged).

Benefits:
- Work from home – full-time and part-time schedules.
- Weekly pay via direct deposit.
- Paid training and ongoing development opportunities.
- Opportunities for career growth within UPS.
- Supportive team environment and flexible work hours.

How to Apply:
To apply, visit the UPS careers page and submit your application. The application includes a brief skills test to assess your technical abilities and ensure you’re a good match for the role.

Start your Remote Technical Support career with UPS today and enjoy the benefits of working from home in Virginia Beach, VA!
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