Coorespondence Billing Specialist- remote

About the position

The Correspondence Billing Specialist at Labcorp is responsible for evaluating and processing client and patient correspondence, ensuring clear and accurate communication. This role involves utilizing various systems to manage billing requests, adjustments, and follow-ups, while adapting to a dynamic work environment.

Responsibilities

• Review correspondence requests to send invoices, transfer, make adjustments, and research claim updates in the billing system.
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• Compose email communications to internal and external customers in a clear and professional manner, providing necessary updates and information for follow-up.
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• Adapt to changing duties, priorities, and standard operating procedures (SOPs).
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• Run status checks on large spreadsheet invoice/claim correction files to verify updates and note missing information for customer communication.
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• Follow approved SOPs to update and provide necessary information to resolve correspondence requests.

Requirements

• Requires a High School Diploma or equivalent.
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• 2+ years of directly applicable experience required (such as Correspondence, Patient Billing Customer Service, or Healthcare Billing).
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• Labcorp current Healthcare Billing Specialist experience strongly preferred.
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• Prefer previous medical billing or accounts receivables experience.

Nice-to-haves

• Ability to work and learn in a fast-paced environment.
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• Excellent organizational and communication skills.
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• Strong correspondence skills.
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• Knowledge of Microsoft Office, especially Excel.
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• Knowledge of Labcorp Healthcare Billing systems and processes.

Benefits

• 401(k)
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• Dental insurance
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• Disability insurance
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• Employee stock purchase plan
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• Flexible spending account
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• Gym membership
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• Health insurance
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• Generous paid time off
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• Medical, Vision and Dental Insurance Options
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• Flexible Spending Accounts
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• No Charge Lab Testing
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• Fitness Reimbursement Program
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• Tuition Reimbursement